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Here at Aged Care Decisions we not only assist families through the process of placing a loved one into aged care but also with some of the more practical considerations of the aged care transition such as how best to deal with their property.

Once a family settles their loved one into an aged care facility, it is often at this time that families will turn their attention to some of the more practical side of the aged care transition, such as arranging their loved ones finances into order. If the family home is no longer being lived in, preparing the home for sale may be necessary in order to meet the RAD requirements for the new aged care facility.

Issues surrounding property such as realistic valuations, sensible projected sales timelines and preparing a home for sale cause incredible stress for families. The placement team at Aged Care Decisions see this day in day out.


Distress that can be avoided

One example of a particularly stressful situation that we encounter regularly are as follows:

A family decides to sell the family home as part of the transition to aged care. The family are given an unrealistic appraisal of the family home by a real estate agent who is wanting to secure the listing. The house sits on the market and eventually sells for much less than it was appraised for. In the meantime, the family has placed their loved one in a facility with a RAD that matched the original appraisal of the agent. The family now has a significant shortfall between the cash that they have available after the sale of the home to pay the RAD. They either have to move their loved one to a facility with a cheaper RAD, find the shortfall in the lump sum themselves or contribute to a daily fee – all of which cause great distress to the family and could have been avoided if they had received a realistic appraisal by an empathetic agent that understood the aged care process.


Our Commitment to Families

It was after hearing many stories just like this one from stressed out families that we knew we had to help. We established our Property Solutions division for just this reason. Every day we help families with general questions about property as it relates to the aged care process and with introductions to our chosen panel of agents who have been hand-picked and accredited by us in order to assist in providing first and foremost a valuation of the family home for Centrelink. We also assist families in understanding the journey surrounding the potential sale or leasing of the family home providing support every step of the way. The service that we provide helps you to navigate through this part of the aged care maze a little easier and just like the core service at Aged Care Decisions, is offered at no cost to you.


Let us help

We would love to discuss any queries which you may have or further explain how our service can benefit you. Please feel free to give Ayleisha, our Property Solutions Manager, a call on 0480 015 384 at any time or send her an email at property@agedcaredecisions.com.au.

Property help and advice when you need it

   Call the Property Solutions Team on 0480 015 384  or send us an email