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The Support at Home Program has replaced Home Care Packages under the new Aged Care Act from 1 November 2025.

We’re here to help you understand your options and get the support you need. Learn More.

Home Care Update – Support at Home started on Nov 1st. Learn More.

Find Trusted Home Care Providers Experienced in Diabetes Care in 20 Minutes

Receive FREE, independent support to help you find the right local diabetes home care services, based on your recovery needs and location. We provide:

  • Guidance from Australian specialists who understand the daily management needs associated with diabetes.
  • A personalised shortlist of suitable home care providers
  • Accurate, real-time availability from trusted local providers

 

Answer a few quick questions and take the uncertainty out of choosing the right home care.

Why Families Trust Aged Care Decisions to Find Home Care for Diabetes

Access to Australia’s Best Diabetes Home Care

We work with Australia’s largest network of home care providers experienced in supporting people living with diabetes, helping families across metro, regional and rural Australia.

We Help Over 150,000 Families Each Year

Each year, more than 150,000 families use Aged Care Decisions to help compare home care providers and make confident choices at home.

100% Free & Independent Service

Our service is 100% free for families. Home care providers pay a standard placement fee, so our role is to help you find the right fit, not to push a particular provider.

The Benefits of Choosing a Provider Experienced in Diabetes Care

Diabetes is a long-term condition that requires consistent daily management. This can include monitoring blood glucose levels, managing medications or insulin, supporting nutrition and recognising early signs of complications.

While general home care can assist with everyday tasks, a provider experienced in diabetes care understands how small changes in routine, diet or health can have serious consequences if not managed correctly.

The practical benefits of a matched provider include:

  • Medication and insulin awareness: Carers who understand the importance of correct timing, dosing and storage of diabetes medications or insulin.
  • Blood glucose monitoring support: Assistance with regular blood sugar checks and recognising when readings may need medical follow-up.
  • Nutrition and meal support: Help preparing meals that align with diabetes management plans, supporting stable blood glucose levels.
  • Complication awareness: Early recognition of issues such as foot problems, infections, dizziness or changes in alertness that may require medical attention.

 

Aged Care Decisions connects you with providers who understand these nuances. By matching you with teams experienced in diabetes care, we help support your loved one’s safety, stability and long-term wellbeing at home.

How We Support You in Finding the Right Home Care

We help you save time, minimise stress, and connect with reliable, readily available home care providers who are best equipped to help people with diabetes. Here’s how our free matching service works:

STEP 1

Get Personalised Advice Within 20 Minutes

Within 20 minutes of submitting your details, one of our Aged Care Specialists will call you. This is a friendly conversation to understand what is happening right now, what feels most urgent and how diabetes is being managed day to day. We’ll ask about mobility, medication routines, personal care needs and how symptoms are impacting independence, so we can match you with providers who truly understand diabetes care.

STEP 2

Receive a Shortlist of Providers With Real Availability

Once we confirm your needs, location, budget and preferences, we get to work straight away. Using our live database of home care providers, we create a Personalised Options Report tailored specifically to your situation. You’ll receive your report by email shortly after your call. It includes a focused list of providers with real availability, all of whom are experienced in supporting people with diabetes.

STEP 3

Choose the Right Provider With Expert Support

Your Aged Care Specialist will walk you through your options, explain the differences between providers and help you narrow down your shortlist. Once you’ve chosen your favourites, we can contact providers on your behalf to arrange introductory calls or meetings. You stay in control of the decision; we simply make the process easier.

STEP 4

Start Care With Ongoing Support if Needs Change

When you’re ready to move forward, we’ll guide you through the next steps, including service agreements, start dates, and what to expect during your first few visits. And if care needs change or a provider doesn’t feel like the right fit, let us know. Your Aged Care Specialist can refresh your options and help you find a better match.

Common Diabetes Home Care Services We Can Connect You With

Diabetes care often involves daily routines that must be managed consistently to reduce health risks. We consider how services are delivered to support stability and independence.

  • Medication and insulin support: Assistance with taking medications or administering insulin as prescribed.
  • Blood glucose monitoring: Support with regular blood sugar checks and recording results where required.
  • Meal preparation and nutrition: Preparing meals that align with diabetes management plans and dietary needs.
  • Foot care awareness: Monitoring for early signs of foot issues or skin breakdown that can lead to complications.
  • Transport and appointment support: Help attending GP, specialist or podiatry appointments to maintain ongoing care.

 

Choosing a provider experienced in diabetes care can significantly reduce health risks and support safer living at home.

We’re Here to Help You Get Started

If you are unsure where to start, this is a simple first step.

You do not need to have everything worked out. You just need a clearer picture of your options.

We are here to help you move forward with confidence, not pressure.

Get started today, and our team will contact you to discuss your care needs, budget and personal preferences. 

It’s free, obligation-free and takes around 2 minutes to complete.

Home Care Provider With Patient

Home Care FAQ's

Is your service really free for families?

Yes, our service is 100% free for families. There are no hidden fees and no obligations whatsoever.

Providers pay us a set, industry-standard fee on placement. Every home care provider in Australia, pays the same fee, regardless of their size and location.

Our goal is to help you find the home care providers that best suit your needs, with no pressure to choose any particular provider.

We only partner with approved Australian home care providers. For multiple sclerosis care, we prioritise providers who have experience supporting progressive neurological conditions.

We are 100% independent. Providers cannot pay to influence recommendations. Matches are based solely on your needs, location and current availability.

No. You are under no obligation to choose any of the providers we recommend. Our goal is to give you clear, available options so you can decide what feels right.

That’s fine. Many families use our service to understand what’s available in their area before they are ready to start. We can help you plan for the future.

Yes. We work with providers across Australia, including regional and rural locations.

You’ll usually hear from an Aged Care Specialist within 20 minutes. We’ll confirm your needs and begin matching you straight away.

If the initial options don’t feel like a good fit, just let your Aged Care Specialist know. We can refine the search based on your feedback and look for alternative providers.

With the Support at Home Program now starting on 1 Nov 2025 and new out-of-pocket fees coming, now’s the perfect time to sign up with a provider and save on fees until 1 Nov or review your current one to ensure you’re getting the best support. Get your free list of providers and compare now.