Aged Care

Information hub

All the up-to-date news in Australian Aged Care Information

Aged care information hub

All the up-to-date new in Australian Aged Care
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What’s New in Australian Aged Care Services

Find the latest aged care information by browsing through our selection of important aged care information news and updates. Can’t find what you need? Check out our Frequently Asked Questions or Contact Us to work with our specialist team.

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Everything you need to know about nursing homes and home care services

Residential Aged Care vs Retirement Living

What is the difference between residential aged care and retirement living? Here’s an overview to help you decide which is best for you or your loved one.Residential Aged Care vs Retirement Living Are you considering a move into supported accommodation for yourself or...

How to make the most of your Home Care Package

Here are seven great ways to maximise the benefits of your Home Care Package funding.   More than 275,000 government funded Home Care Packages are currently available to help senior Australians live comfortably at home. To make the most of your Home Care Package you...

An essential guide to aged care: understanding the basics

The aged care industry is jam-packed with acronyms and confusing terminology.  This easy-to-read article will walk you through the basics, without the waffle.The types of aged care available in Australia   Residential Aged Care – aka Nursing Homes or Aged Care Homes...

How to settle a loved one into aged care: we ask the experts

We’ve asked the experts about how you can make the transition into residential aged care as positive as possible for your loved one.Moving into residential aged care is a BIG step for many older Australians. Here’s how you can help your loved one successfully settle...

Referendum voting assistance for senior Australians

Here’s everything you need to know about voting in the upcoming Australian referendum.About the referendum   WHAT: A national vote to decide whether we should enshrine an Indigenous Voice to Parliament in the constitution. Read more about this question here:...

Schedule of Fees and Charges for Residential and Home Care

Fees and charges related to Residential Aged Care and Home Care change each quarter. Here is a summary of the Schedule of Fees and Charges for Residential and Home Care as of 20 September 2023:How much does aged care cost in Australia? Home and residential aged care...

All about Carers Payment for aged care

Caring for someone can be rewarding, but overwhelming at times. If you need some extra help, you may be able to access financial support via the Carers Payment, Carers Allowance, and Carers Supplement. Let’s look at these three government-funded benefits, who they...

Are you eligible for additional home care supplements?

Many older Australians are living at home for longer, supported by government-funded Home Care Packages. If you or your loved one could use further help, you may be eligible for these subsidies and supplements that provide additional support for people with specific...

The support delivered by Home Care Package levels 1-4

Home Care Packages help thousands of Australians to live independently at home for longer, rather than move into residential aged care. Home Care Packages are allocated across four levels, based on an individual’s assessed care needs. Let’s look at the support...

Home Care Package Guidelines

Want to know more about Home Care Packages? This article will help you to understand how Home Care Packages work, who is eligible and what a Home Care Package can do to support you or your loved one to comfortably keep living at home.The government supports senior...

Aged Care Fees

Residential Aged Care


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Frequently Asked Questions

What is the first step?

The first step is typically undergoing an Aged Care Assessment so that the person entering care can secure Australian Government funding.

Read more about aged care assessments in the Getting Started page.

Can someone enter Aged Care temporarily?

Yes! Typically there are two types of admissions into residential aged care:

The first is a ‘permanent aged care admission’, meaning the person entering care will do so on a permanent basis. They can reside at the aged care facility until they decide to transfer to another aged care facility, or otherwise depart with this option.

The second type of admission is a ‘respite stay’. A respite stay is a short term stay that typically lasts a few weeks. This type of admission is heavily subsidised by the Australian Government, and allows carers and other families to take a much needed respite break when they need.

If you are looking for a respite stay, these are organised in a slightly different manner. Aged Care Decisions can quickly and easily prepare a customised list of suitable respite options to suit your individual needs.

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How can we find aged care vacancies?

Finding a vacancy is unfortunately not as easy as booking a hotel room.

Aged care facilities need to look closely at the care needs of the person entering care to ensure any vacant rooms are suitable. Different facilities offer different types of care, and even within a nursing home, different ‘wings’ or parts of cater to different needs.

Let us make it simple and easy by using our tried and trusted process to prepare a customised list of matching aged care providers for you. 

Our 100% free aged care help service allows you to shortlist and tour a range of nursing home options. All of which have already been vetted for you to match your desired care needs, preferences and budget.

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What is Power of Attorney & Guardianship?

Both ‘Power of Attorney’ and ‘Guardianship’ are legal terms relating to the authority someone has to make decisions on behalf of another. Let us help explain why both are relevant when finding a place for someone in care:

Power of Attorney

A person can appoint another person as their Power of Attorney, or ‘POA’ for short.

Appointing a POA is done through a formal written document that differs state by state. The laws relating to how a POA is created also vary, so be sure to check what is relevant to you.

A POA can make both personal decisions (e.g. relating to medical care) and financial decisions (i.e. sign contracts) for another person.

There are typically two types of a Power of Attorney that can be created:

  • General Power of Attorney – this type of appointment is typically done for a set period, or for a set reason.
  • Enduring Power of Attorney – this type of appointment does not typically have an end date, and is usually done when a persons health or mental capacity may be decline.

Most importantly, it’s good to know that the person who has appointed a POA, still retains their legal right to make decisions on their own behalf.


Guardianship is the formal legal process of having a person appointed as the legal guardian of another person in a court or tribunal. The process and requirements of guardianship differ in each state.

In the context of aged care, a guardianship process may be used to appoint one or several people as legal guardians of an older person with an impaired capacity to make decisions in their own best interest.

In plain English, guardianship allows one or several people to override the legal decision making capacity of another person.


What forms do we have to fill out when entering Aged Care?

There are two types of forms you will need to fill out when applying to enter aged care:

  • Centrelink Forms – Read the Centrelink page to work out which forms are needed for your particular circumstance. All the Centrelink forms you need can be downloaded straight from the Centrelink website.
  • Aged Care Facility Application Forms – You may be able to find these by searching the individual aged care service’s website. Short on time? Eliminate this process by using our 100% Free Application Service here

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Who is Aged Care Decisions?

Aged Care Decisions is a 100% independently owned and operated organisation helping families simplify the search for residential aged care, respite care and home care in Australia.

Founded in 2013 by two friends undergoing the search and application process themselves, they decided that more aged care help was needed for other families going through the same process. Families need an easy way to gather the right information and make informed decisions for their loved ones. The team at Aged Care Decisions can offer un-biased recommendations because it is not owned or controlled by any particular aged care service provider.

Read more about Aged Care Decisions here.

We also have a Voluntary Code of Conduct, which enshrines our commitment to transparency, impartiality and accountability. 

Read the Voluntary Code of Conduct here.

Is this service really 100% free of charge?

Yes, we can assure you that our service is really 100% free of charge. No catches. No hidden fees.

How does Aged Care Decisions get paid?

Our service is a 100% free of charge aged care help service for Australian families. No if’s, no but’s, and no hidden charges.

We are able to provide this service for you by charging aged care providers a set, industry standard services fee for undertaking customer service & admissions services on their behalf.

You can have piece of mind knowing that under Australian law this fee cannot be passed onto you – under any circumstance.

How does this work?

Every aged care facility in Australia pays the exact same amount – regardless of who they are, or who the person entering care is.

Our unique model means that we have no financial motivation to recommend one facility over another. The fee to aged care service providers is exactly the same regardless of your financial status, RAD or care level.

We also offer the option for families to fully utelise our service and still choose not to select a facility introduced by our team. You are always in control at every stage of the process, regardless of the outcome.

Best of all, if you decide not to used one of the service providers we find, our service will still remain 100% free of charge.

Our only desire is that you and your family select an aged care facility that meets your needs.

We want to reduce the time and stress involved, by matching you with vacancies that meet your care needs, budget, location and other preferences.

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How can we guarantee that you get the support you need?

Aged Care Decisions is an Australian Aged Care Agency providing a 100% Free Placement Service for Australian families.

It is our guarantee that all residents and families get the aged care help they need, whatever their aged care journey might be. For more information on how we pride ourselves in ensuring your family is taken care of, view our Client Support Guarantee.

What services does Aged Care Decisions provide?

We provide end-to-end support throughout the process of connecting Australian families, to providers and health professionals in the aged care industry.

For Families:
We support everyday families in their quest to find a vacancy in a nursing home or an availability in a home care service. The options we provide for you have been carefully selected to match your care needs, preferences and budget based on the information you give us. You can begin this process with us here.

For Aged Care Providers:
Aged Care Decisions supports aged care providers by providing highly qualified placement referrals in need of your nursing home, respite care and home care services.

For Health Professionals:
We support Health Professionals in providing an emergency placement service for families needing to place a loved one who is discharging from hospital.