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About Us


Australia’s Elderly Population

 Over 3.2 million Australians are aged 65 years or older, representing 14% of our population. By 2051 nearly 20% of Australians will be aged 70 years or older, and the number of people aged 85 years and over is projected to quadruple.

At the same time the Australian aged care industry is currently worth over $25 billion, with nearly 70% of that coming from the Australian taxpayer in the form of subsidies.

Each Australian should have a personal as well as public interest in how the aged care sector is run, and how care services are provided to our elderly.

For reasons of equity as well as transparency, the process of navigating the aged care industry should be free, easy and stress-free for families.

Our Story

Aged Care Decisions

Our first website, AgedCareReviews.com.au, was founded by two Melbourne-based entrepreneurs in mid 2013. Each had first hand experience that highlighted the difficulty in placing a loved one in aged care with access to little, if any, independent and reliable information. 

Aged care is now an $25 billion industry, with some of the country’s largest companies involved in the sector. Families are regularly asked to put up hundreds of thousands of dollars for bonds to get a place. This is without any real certainty of the quality of the service and care of the facility. Accreditation is against a minimum standard done on a pass/fail basis, with reassessment occurring only every 3 years.

The founders knew that if user generated reviews provided consumers valuable insight and information for simple decisions, such as which hotel to stay at or which restaurant to eat at, there was a more compelling reason to provide insight and transparency to support an intimate, complex, traumatic and personal decision like placing a loved one into aged care.

After two years, and many hundreds of families reaching out to AgedCareReviews.com.au for additional support and assistance, a larger and more important need was identified – which was the need for a comprehensive, and free, end-to-end placement support service.

To that point the only option for families to receive support was to pay a ‘placement consultant’ thousands of dollars for assistance to find vacancies. It was again clear that things needed to change, and so Aged Care Decisions was born.

Launched in 2016, Aged Care Decisions was Australia’s first 100% free end-to-end aged care placement & support service. Working in partnership with aged care providers, Aged Care Decisions makes finding aged care easier – matching families to facilities that meet their care needs, preferences and budget.

Aged Care Decision is now Australia’s largest aged care placement & support service – working with thousands of families a month to help them navigate the aged care maze, and find aged care vacancies in a fast, free and stress-free manner.

To bring comfort
to people by empowering them in their residential aged care experience

Our Mission


To bring comfort to people by empowering them in their residential aged care experience.

We achieve this by facilitating informed decisions and improving the aged care placement process. This creates a faster, easier, less stressful and more accurate match of the families’ needs to facility vacancies. Leading to better aged care outcomes for all.

We make finding Aged Care vacancies easier by empowering people in their residential aged care experience.

What we believe

Aged Care Decisions believe that the experience of placing a loved one into aged care is stressful and emotional enough without adding complexity.

We believe aged care should be simple and easy to navigate, and that receiving support to do so should be free for families. 

Aged Care Decisions unlocks the power of modern technology to match a family’s care needs, preferences and budget to live vacancies in an aged care facility.


Be Bold

Be True

Be There

And Go Above and Beyond

Over the years

The Proof is in the Numbers


The founders of AgedCareReviews.com.au recognised the need for families to have additional support & assistance for their aged care placement journey.

  • The 100% free aged care placement service Aged Care Decisions is launched
  • 1500 families provided with individualised aged care placement support


Aged Care Decisions is launched Nationally:

  • 4800 families provided with individualised aged care placement support
  • 400 facilities registered to receive aged care placement referrals


The Aged Care Decisions iOS & Android smartphone app is launched to provider greater support to families – letting them book tours, directly message providers, and share details with other family members.
    • 10,000 families provided with individualised aged care placement support
    • 1000+ facilities registered to receive aged care placement referrals
    • Each family receives an average of 7 matched aged care options


    Aged Care decisions

    Board of Directors

    Andrew Henderson

    Co Founder & Co Chief Executive Officer

    Andrew was most recently the Chief Executive Officer of a well known B2B leadership and training group operating throughout Australia and New Zealand, having held a range of sales management, leadership and training roles in the real estate and financial services industries over the past twenty years.

    Andrew leads Aged Care Decisions in core operational, relationships and administrative areas.

    Ken Ray

    Co Founder & Co Chief Executive Officer

    Ken has over ten years experience in national business development, B2B sales, management strategy and business leadership roles in the property sector.

    Ken leads Aged Care Decisions in all product, service development and technology areas. 

    Trevor Vas

    Non Executive Director

    Trevor Vas is an entrepreneur that has grown a number of businesses in the Human Capital space. These include: Australasian Talent Conference (ATC), Human Capital Management Solutions (HCMS), Insidejob, ResourcingCRM and others.

    An Executive Director of ICT software platform provider PNORS Technology Group, Trevor also works with a number of start-ups and businesses as a Director and Advisor.

    Nirmal Hansra

    Non Executive Director

    Nirmal is a strategic thinker with over 40 years’ experience in corporate governance, strategic planning, risk management, mergers and acquisitions, capital restructure and business systems. Nirmal has strong executive, board and advisory experience across IT&T, pharmaceutical and healthcare, mining, retirement villages, financial and professional services companies.

    Nirmal’s current board appointments include ASX listed retirement villages operator Eureka Group Holdings Ltd, employment services provider Campbell Page Ltd, community banker Kuringai Financial Services Ltd, peak advocacy body Council of the Aging NSW and charity NF Australia Ltd.

    Gary Inberg

    Non Executive Director

    Gary is a former Chairman of Investec Nominees, the Trustee Company for Investec Bank Australia, having spent a career in investment banking and property.

    He is currently Deputy Chairman of Montefiore Homes – a leading NSW aged care operator that has a number of facilities that are internationally recognised as being leading in design and care provision. Gary brings significant financial management, investment banking and aged care operator experience.

    Karen Plant

    Non Executive Director

    An integral part of growing Victoria’s largest real estate agency network, Barry Plant Real Estate, Karen brings enormous creativity and drive to the Board of Directors.

    Karen has previously served on a number of Boards – including Deakin University’s Chancellors Circle, St Vincent’s Institute of Medical Research and ‘Women at the Alfred’ – a leading Victorian fundraiser for prostate research.


    Get in touch

    Aged Care Decisions is here to help!

    We will assist in any way we can and are always ready to take your call.
    You can contact us at 1300 775 870 or fill in the form and we will contact you within an hour!