Residential Aged Care Providers
Partner in Placements
Aged Care Decisions delivers highly qualified placement referrals at the point of placement, vetted by a potential resident’s required level of care, financial profile, and AN-ACC estimate.
Providers pay no joining fee, no registration fee, no ongoing fees, and there is no obligation to accept any potential client referrals. A set industry-standard Placement Introduction Fee is only payable upon a placement occurring. No admission = no fee.
aged care providers
Become a Placement Provider
Our Provider Success team are ready to welcome your facility onboard. Click an option below to register, book a demo or request a call.
Alternatively, you can contact a member of our team at
Call us weekdays between 9am-5pm on 1300 150 724.
need more information?
Frequently Asked Questions
What is the placement fee?
Our Industry Standard Placement Introduction Fee is $2650.00 ex GST. This fee is equivalent to approximately 8 days of average bed day revenue (2019 Dept of Health ACFA Report).
Providers pay no joining fee, no registration fee, and no ongoing fees. The only fee payable is the Placement Introduction Fee, which is only paid upon a placement occurring. No admission = no fee.
What's the cancellation policy?
An operator can cancel at anytime by providing 5 days written notice. A provider can switch facilities on or off from receiving referrals at any time by logging into the Aged Care Decisions Provider Portal.
When is payment required?
Our Placement Introduction Fee is payable ONLY when a resident moves in and commences permanent care.
If the resident moves in for respite services, an interim Respite Introduction Fee is payable, but this amount is deducted from the full Placement Introduction Fee if/when they become a permanent resident.
Do you disclose your placement fee to families?
Yes, always. Our T&Cs contractually oblige us to fully disclose our commercial model and our fee structure to families both verbally and in writing, at all stages of our interaction with a family.
Can we pay more to receive more referrals?
No. We do not recommend one facility over another. Our role is to provide information and to make introductions where they are suitable and requested. The placement fee nominated above is the same for all providers. We take honesty, transparency, accountability, and integrity very seriously.
How do we get started?
Complete and submit our Placement Introduction Registration Form, and we can have you registered and ready to receive Aged Care Decisions placement referrals within 2-3 days.
Please contact our Provider Success team via email firstname.lastname@example.org or call us weekdays 9.00am – 5.00pm on 1300 150 724.