Find Trusted Home Care Providers Experienced in Veterans & DVA Support in 20 Minutes
Receive FREE, independent support to help you find the right local veteran and DVA home care services, based on your recovery needs and location. We provide:
- Guidance from Australian specialists who understand DVA-funded care and veteran support needs.
- A personalised shortlist of suitable home care providers
- Accurate, real-time availability from trusted local providers
Answer a few quick questions and take the uncertainty out of choosing the right home care.
Why Families Trust Aged Care Decisions to Find Veterans & DVA Home Care
Access to Australia’s Best Veterans & DVA Home Care Providers
We work with Australia’s largest network of home care providers, helping families across metro, regional and rural Australia.
We Help Over 150,000 Families Each Year
Each year, more than 150,000 families use Aged Care Decisions to help compare home care providers and make confident choices at home.
100% Free & Independent Service
Our service is 100% free for families. Home care providers pay a standard placement fee, so our role is to help you find the right fit, not to push a particular provider.
The Benefits of Choosing a Home Care Provider Experienced in Veterans & DVA Care
Veterans and war widows often have access to specific supports through the Department of Veterans’ Affairs, including Veterans’ Home Care, household services and personal care. Many veterans also access mainstream aged care through the Support at Home program.
However, each funding pathway has its own processes, approvals and service expectations. A provider unfamiliar with DVA requirements or veteran-specific needs can cause delays, confusion or gaps in care.
The practical benefits of a matched provider include:
- DVA process knowledge: Understanding of DVA approvals, service limits and reporting requirements.
- Consistent, reliable care: Carers familiar with DVA standards and expectations for service delivery.
- Support for complex health needs: Experience assisting veterans with chronic conditions, mobility issues or service-related health concerns.
- Respectful, person-centred care: An understanding of the importance of dignity, independence and choice for veterans and their families.
Aged Care Decisions connects you with providers who understand these requirements. By matching you with teams experienced in veterans and DVA care, we help ensure services start smoothly and continue reliably.
How We Support Veterans and DVA Clients Find the Right Home Care
We help veterans and their families save time, reduce stress, and connect with reliable home care providers who understand DVA funding and the needs of ex-service personnel. Our free matching service is designed to support independence, dignity, and continuity of care. Here’s how it works:
STEP 1
Get Personalised Advice Within 20 Minutes
STEP 2
Receive a Shortlist of Providers With Real Availability
STEP 3
Choose the Right Provider With Expert Support
STEP 3
Start Care With Ongoing Support if Needs Change
Common Veterans and DVA Home Care Services We Can Connect You With
Veterans and war widows can access home care through two main pathways, depending on their DVA card type, service history and assessed care needs.
DVA-Funded Home Care Programs
If you hold a DVA Gold or White Card, you may be eligible for DVA-specific home care programs:
Veterans’ Home Care (VHC) provides:
- Domestic assistance (cleaning, laundry, household tasks)
- Personal care (showering, dressing, daily routines)
- Home and garden maintenance
- Respite care (in-home or residential short-term relief)
Household Services and Attendant Care may be available if you have accepted service-related conditions under MRCA or DRCA. These can include help with cleaning, shopping, meal preparation, lawn mowing and gardening.
DVA programs have their own eligibility rules, service limits and co-payment arrangements.
Support at Home
Veterans and war widows can also access Support at Home, the Australian Government’s aged care program for people aged 65+ (or 50+ for Aboriginal and Torres Strait Islander people).
Services available through Support at Home include:
- Domestic assistance
- Personal care
- Clinical and nursing support
- Transport to health appointments
- Social support and companionship
If you have a DVA-accepted mental health condition and receive Support at Home services, your provider may automatically receive extra funding through the Veterans’ Supplement.
Can I receive both DVA and Support at Home services?
Yes, but only if there is no duplication. For example, you could receive transport support through Support at Home and home maintenance through DVA, but you cannot receive domestic cleaning from both programs.
Choosing a provider experienced in coordinating DVA and Support at Home services helps ensure you access the right support from the right program, without confusion or delays.
We’re Here to Help You Get Started
If you are unsure where to start, this is a simple first step.
You do not need to have everything worked out. You just need a clearer picture of your options.
We are here to help you move forward with confidence, not pressure.
Get started today, and our team will contact you to discuss your care needs, budget and personal preferences.
It’s free, obligation-free and takes around 2 minutes to complete.
Home Care FAQ's
Is your service really free for families?
Yes, our service is 100% free for families. There are no hidden fees and no obligations whatsoever.
Providers pay us a set, industry-standard fee on placement. Every home care provider in Australia, pays the same fee, regardless of their size and location.
Our goal is to help you find the home care providers that best suit your needs, with no pressure to choose any particular provider.
Are you independent, or do providers pay to be recommended?
We are 100% independent. Providers cannot pay to influence recommendations. Matches are based solely on your needs, location and current availability.
Do I have to choose a provider after submitting the form?
No. You are under no obligation to choose any of the providers we recommend. Our goal is to give you clear, available options so you can decide what feels right.
What if I am not ready to start care yet?
Can you help if I live in a regional or rural area?
Yes. We work with providers across Australia, including regional and rural locations.
How quickly will I hear back after submitting the form?
You’ll usually hear from an Aged Care Specialist within 20 minutes. We’ll confirm your needs and begin matching you straight away.
What happens if none of the providers feel right?
If the initial options don’t feel like a good fit, just let your Aged Care Specialist know. We can refine the search based on your feedback and look for alternative providers.
