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The Support at Home Program has replaced Home Care Packages under the new Aged Care Act from 1 November 2025.

We’re here to help you understand your options and get the support you need. Learn More.

Home Care Update – Support at Home started on Nov 1st. Learn More.

Find Trusted Home Care Providers Experienced in Multiple Sclerosis Care in 20 Minutes

Receive FREE, independent support to help you find the right local Multiple Sclerosis home care services, based on your recovery needs and location. We provide:

  • Guidance from Australian specialists who understand complex and changing care needs associated with multiple sclerosis (MS).
  • A personalised shortlist of suitable home care providers
  • Accurate, real-time availability from trusted local providers

 

Answer a few quick questions and take the uncertainty out of choosing the right home care.

Why Families Trust Aged Care Decisions to Find Home Care for Multiple Sclerosis

Access to Australia’s Best Multiple Sclerosis Home Care

We work with Australia’s largest network of home care providers experienced in supporting people living with MS, helping families across metro, regional and rural Australia.

We Help Over 150,000 Families Each Year

Each year, more than 150,000 families use Aged Care Decisions to help compare home care providers and make confident choices at home.

100% Free & Independent Service

Our service is 100% free for families. Home care providers pay a standard placement fee, so our role is to help you find the right fit, not to push a particular provider.

The Benefits of Choosing a Provider Experienced in Multiple Sclerosis Care

Multiple sclerosis (MS) is a chronic neurological condition that affects the central nervous system. Symptoms can vary widely from person to person and may fluctuate or progress over time, making experienced, adaptable care essential.

While general home care can help with daily tasks, a provider experienced in MS care understands how fatigue, mobility changes and symptom flare-ups can impact everyday life and independence.

The practical benefits of a matched provider include:

  • Fatigue-aware support: Carers who understand MS-related fatigue and pace care to avoid exhaustion and overexertion.
  • Mobility and strength assistance: Support with walking, transfers and mobility aids as strength, balance or coordination change.
  • Flexible personal care: Assistance with dressing, bathing and daily routines that adapts to symptom fluctuations.
  • Cognitive and emotional understanding: Carers who recognise and respond sensitively to cognitive changes, mood shifts or anxiety associated with MS.

 

Aged Care Decisions connects you with providers who understand these nuances. By matching you with teams experienced in multiple sclerosis care, we help ensure your loved one receives support that promotes comfort, safety and independence.

How We Support You in Finding the Right Home Care

We help you save time, minimise stress, and connect with reliable, readily available home care providers who are best equipped to help people with MS. Here’s how our free matching service works:

STEP 1

Get Personalised Advice Within 20 Minutes

Within 20 minutes of submitting your details, one of our Aged Care Specialists will call you. This is a friendly conversation to understand what is happening right now, what feels most urgent and how MS is affecting daily life. We’ll ask about mobility, medication routines, personal care needs and how symptoms are impacting independence, so we can match you with providers who truly understand MS care.

STEP 2

Receive a Shortlist of Providers With Real Availability

Once we confirm your needs, location, budget and preferences, we get to work straight away. Using our live database of home care providers, we create a Personalised Options Report tailored specifically to your situation. You’ll receive your report by email shortly after your call. It includes a focused list of providers with real availability, all of whom are experienced in supporting people with MS.

STEP 3

Choose the Right Provider With Expert Support

Your Aged Care Specialist will walk you through your options, explain the differences between providers and help you narrow down your shortlist. Once you’ve chosen your favourites, we can contact providers on your behalf to arrange introductory calls or meetings. You stay in control of the decision; we simply make the process easier.

STEP 3

Start Care With Ongoing Support if Needs Change

When you’re ready to move forward, we’ll guide you through the next steps, including service agreements, start dates, and what to expect during your first few visits. And if care needs change or a provider doesn’t feel like the right fit, let us know. Your Aged Care Specialist can refresh your options and help you find a better match.

Common Multiple Sclerosis Home Care Services We Can Connect You With

Multiple sclerosis care is highly individual and may change over time. We consider how services are delivered to support safety, energy levels and independence.

  • Personal care and hygiene: Respectful assistance with dressing, bathing and grooming as strength or coordination changes.
  • Mobility and transfer support: Help with walking, wheelchairs or transfers to reduce falls and maintain safety.
  • Fatigue management support: Assistance structured around energy levels to make daily life more manageable.
  • Meal preparation and household tasks: Support with cooking and light chores when fatigue or mobility limits activity.
  • Transport and social support: Help attending medical appointments, therapy sessions or social outings to reduce isolation.

 

The right provider, with experience in MS care, can make a significant difference to comfort, confidence and quality of life.

We’re Here to Help You Get Started

If you are unsure where to start, this is a simple first step.

You do not need to have everything worked out. You just need a clearer picture of your options.

We are here to help you move forward with confidence, not pressure.

Get started today, and our team will contact you to discuss your care needs, budget and personal preferences. 

It’s free, obligation-free and takes around 2 minutes to complete.

Home Care Provider With Patient

Home Care FAQ's

Is your service really free for families?

Yes, our service is 100% free for families. There are no hidden fees and no obligations whatsoever.

Providers pay us a set, industry-standard fee on placement. Every home care provider in Australia, pays the same fee, regardless of their size and location.

Our goal is to help you find the home care providers that best suit your needs, with no pressure to choose any particular provider.

We only partner with approved Australian home care providers. For multiple sclerosis care, we prioritise providers who have experience supporting progressive neurological conditions.

We are 100% independent. Providers cannot pay to influence recommendations. Matches are based solely on your needs, location and current availability.

No. You are under no obligation to choose any of the providers we recommend. Our goal is to give you clear, available options so you can decide what feels right.

That’s fine. Many families use our service to understand what’s available in their area before they are ready to start. We can help you plan for the future.

Yes. We work with providers across Australia, including regional and rural locations.

You’ll usually hear from an Aged Care Specialist within 20 minutes. We’ll confirm your needs and begin matching you straight away.

If the initial options don’t feel like a good fit, just let your Aged Care Specialist know. We can refine the search based on your feedback and look for alternative providers.

With the Support at Home Program now starting on 1 Nov 2025 and new out-of-pocket fees coming, now’s the perfect time to sign up with a provider and save on fees until 1 Nov or review your current one to ensure you’re getting the best support. Get your free list of providers and compare now.