Find Trusted 24-Hour Home Care Providers In 20 Minutes

Receive FREE, independent support to help you find the right local 24-hour home care, faster and with confidence. We provide:

Guidance from Australian specialists who understand complex, around-the-clock care needs
A personalised shortlist of suitable providers, delivered in 20 minutes.
Accurate, real-time availability from trusted local home care providers.

Answer a few quick questions and take the uncertainty out of choosing the right home care.

Why Families Trust Aged Care Decisions to Find 24-Hour Home Care

The Benefits of Choosing a Provider Experienced in 24-Hour Home Care

When care is needed around the clock, managing daily life can feel overwhelming for both the person receiving support and the people close to them. Needs may be complex, unpredictable or require supervision at all hours to stay safe and comfortable at home.

While general home care may cover scheduled visits, a provider experienced in 24-hour home care understands how to coordinate continuous support, manage handovers between carers and maintain consistency across day and night care.

The practical benefits of a matched provider include:

Continuous supervision and support: Care available day and night to assist with mobility, personal care and safety needs as they arise.
Consistent care routines: Structured handovers and care plans that ensure support remains coordinated across multiple carers.
Overnight reassurance: Monitoring and assistance during the night to reduce risk, respond to needs and provide peace of mind.
Flexible care as needs change: The ability to increase or adjust support quickly if health or safety needs escalate.

Aged Care Decisions connects you with providers experienced in delivering 24-hour home care. By matching you with teams equipped for continuous support, we help families maintain safety, stability and confidence at home.

How We Support You in Finding the Right 24 Hour Home Care

We help you save time, minimise stress and connect with reliable home care providers who are equipped to deliver 24-hour support. Here is how our free matching service works.

STEP 1

Get Personalised Advice Within 20 Minutes

Within 20 minutes of submitting your details, one of our Aged Care Specialists will call you. This is a gentle, supportive conversation to understand what is happening right now, what matters most and what feels urgent. We’ll ask about overnight support, mobility, medical needs and safety concerns so we can match you with providers who truly understand 24-hour care.

STEP 2

Receive a Shortlist of Providers With Real Availability

Once we confirm your needs, location, budget and preferences, we get to work straight away. Using our live database of home care providers, we create a Personalised Options Report tailored specifically to your situation. You’ll receive your report by email shortly after your call. It includes a focused list of providers with real availability and genuine 24-hour capacity.

STEP 3

Choose the Right Provider With Expert Support

Your Aged Care Specialist will walk you through your options, explain the differences between providers and help you narrow down your shortlist. Once you’ve chosen your favourites, we can contact providers on your behalf to arrange introductory calls or meetings. You stay in control of the decision; we simply make the process easier.

STEP 4

Start Care With Ongoing Support if Needs Change

When you’re ready to move forward, we’ll guide you through the next steps, including service agreements, start dates, and what to expect during your first few visits. And if care needs change or a provider doesn’t feel like the right fit, let us know. Your Aged Care Specialist can refresh your options and help you find a better match.

Common 24-Hour Home Care Services We Can Connect You With

24-hour home care looks different for every person, depending on health, mobility and personal circumstances. Support is tailored to provide safety, comfort and continuity across the entire day and night.

Personal care and overnight support: Assistance with toileting, repositioning, continence care and comfort throughout the night, helping reduce falls risk and sleep disruption.
Medication and symptom monitoring: Ongoing support to follow medication schedules and observe changes in symptoms, with escalation when medical input is needed.
Mobility and transfers: Help with moving safely in and out of bed, chairs or walking aids at any hour, reducing injury risk.
Meal support and hydration: Preparation of meals and drinks across the day, including assistance with feeding if required.
Companionship and reassurance: Continuous presence to reduce anxiety, confusion or distress, particularly for people living with dementia or advanced illness.

The right mix of services, delivered by providers experienced in 24-hour care, can make a meaningful difference to safety, comfort and quality of life at home.

We’re Here to Help You Get Started

If you are unsure where to start, this is a simple first step.

You do not need to have everything worked out. You just need a clearer picture of your options.

We are here to help you move forward with confidence, not pressure.

Get started today, and our team will contact you to discuss your care needs, budget and personal preferences.

It’s free, obligation-free and takes around 2 minutes to complete.

Just getting started? Learn More About Home Care

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Home Care FAQ's

Is your service really free for families?

Yes, our service is 100% free for families. There are no hidden fees and no obligations whatsoever.

Providers pay us a set, industry-standard fee on placement. Every home care provider in Australia, pays the same fee, regardless of their size and location.

Our goal is to help you find the home care providers that best suit your needs, with no pressure to choose any particular provider.

How are the home care providers selected?

We only partner with approved Australian home care providers. For 24-hour care, we prioritise providers with proven experience delivering continuous, around-the-clock support.

Are you independent, or do providers pay to be recommended?

We are 100% independent. Providers cannot pay to influence recommendations. Matches are based solely on your needs, location and current availability.

Do I have to choose a provider after submitting the form?

No. You are under no obligation to choose any of the providers we recommend. Our goal is to give you clear, available options so you can decide what feels right.

What if I am not ready to start care yet?

That’s fine. Many families use our service to understand what’s available in their area before they are ready to start. We can help you plan for the future.

Can you help if I live in a regional or rural area?

Yes. We work with providers across Australia, including regional and rural locations.

How quickly will I hear back after submitting the form?

You’ll usually hear from an Aged Care Specialist within 20 minutes. We’ll confirm your needs and begin matching you straight away.

What happens if none of the providers feel right?

If the initial options don’t feel like a good fit, just let your Aged Care Specialist know. We can refine the search based on your feedback and look for alternative providers.