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The Support at Home Program has replaced Home Care Packages under the new Aged Care Act from 1 November 2025.

We’re here to help you understand your options and get the support you need. Learn More.

Home Care Update – Support at Home started on Nov 1st. Learn More.

LATEST NEWS

What's New in Australian Aged Care Services

Find the latest aged care information by browsing through our selection of important aged care information news and updates. Can’t find what you need?
Check out our Frequently Asked Questions or Contact Us to speak with our specialist team.

Elderly woman in a wheelchair with her carer showing high level in home care

Support at Home Classification 7 Explained

Receiving Support at Home Classification 7 means you qualify for intensive, coordinated care at home. This level is designed for people needing help with most daily activities, complex health conditions, and regular nursing support, while still avoiding a move into residential aged care.

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Support at Home Classification 5 Explained

Support at Home Classification 5 is for people who need intensive daily support but not 24/7 care. It suits those managing multiple chronic conditions, requiring frequent personal care, health monitoring, clinical nursing, and allied health to stay safely at home.

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Different levels of care an elderly person might need

Support at Home Classification 3 Explained

Support at Home Classification 3 provides moderate, regular assistance so you can keep living independently at home. It’s ideal if you are mostly safe alone but now need help several times a week with personal care, housework, transport and medication routines.

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With the Support at Home Program now starting on 1 Nov 2025 and new out-of-pocket fees coming, now’s the perfect time to sign up with a provider and save on fees until 1 Nov or review your current one to ensure you’re getting the best support. Get your free list of providers and compare now.