Find A Home Care Provider Near You
We can help you find a trusted home care provider tailored to you or your loved one’s needs, no matter where you’re located in Australia!
Find & Compare Trusted Home Care Providers Across Australia
Finding the right home care provider can be overwhelming. With so many options, it’s hard to know who to trust, what’s good value, or where to even begin.
Aged Care Decisions takes the stress out of this process with our FAST, FREE and INDEPENDENT home care matching service, designed to connect you with trusted providers that meet your needs, preferences and budget.
We help you make confident, informed decisions fast, So your loved one can get the right care, without the delays, confusion or pressure.
That’s why over 150,000 families across Australia use Aged Care Decisions to compare providers and take the guesswork out of choosing home care.
Get started today and receive a personalised list of trusted providers!
Why Choose Aged Care Decisions to Find a Home Care Provider?
Australia's Best Home Care Providers
We have the largest network of quality home care providers in Australia
We Help Over 150,000 Families Each Year
Join hundreds of thousands of Australians who use our personalised home care matching service each year
100% Free & Independent
We believe everyone deserves to live their best life at home with the help of quality home care services.
How Our Service Works
We help you save time, minimise stress, and connect with reliable, readily available home care providers in Australia. Here’s how our free matching service works:
STEP 1
How Can We Help You?
Discuss your care needs, location, budget and preferences with your dedicated Aged Care Decisions Placement Specialist.
STEP 2
Receive a Personalised Options Report
Our custom-built software will create a home care options report listing ONLY providers that have availability and suit your specific needs.
STEP 3
We Assist You Through The Process
Your Placement Specialist will help you evaluate the providers you like and appoint your favourite. Then you can start receiving services.
What Kind of Home Care Services Can You Access?
Your Support at Home Package can pay for a huge range of services to help you live your best life at home. Get access to:
- Medical care: Receive visits from a registered nurse or allied health professional to assist you in managing chronic health conditions.
- Personal care: A carer can help you shower, shave, do your hair and attend to other personal care needs.
- Household chores: A home carer can assist with cleaning, gardening, minor home maintenance and lots of other household chores
- Shopping, meal preparation and home-delivered meals: Many food delivery services have Support at Home Package providers covering up to 70% of the cost of home-delivered meals.
- Transport and mobility aids: Use your package funds to ensure you can get up, out and about safely and comfortably.
- Social support: Home care providers can offer companionship and can help you avoid feeling isolated.
Let our team help you find the perfect provider for your needs—start exploring your options and take the first step towards better support today!
Unhappy with Your Current Home Care Provider? Switch at No Cost!
Is your current Support at Home Package provider meeting your needs?
You deserve quality services that deliver value for money and the maximum hours of care services you can receive based on your package level.
If your current Support at Home Package provider isn’t up to scratch, Aged Care Decisions can help you find a new provider that better aligns with your care needs and preferences—without any added stress or cost. Plus, you’ll receive FREE support from a dedicated Placement Specialist to help facilitate the switch quickly. Find a care provider you’ll love today!
Maximise Your Home Care Experience
Save time and lessen the burden of finding and comparing your area’s best home care providers. If you’re looking to explore options that will help you maximise your funds and increase your home care hours, Aged Care Decisions is here to help.
Discover the Best Home Care Providers in Australia Today
Our 100% FREE service can quickly match you with reliable, high-quality Support at Home providers no matter where you live in Australia.
Connect with us online, and our team will contact you to discuss your care needs, budget and personal preferences.
We will then email you a personalised list of available, local home care providers that match your care needs.
You won’t waste time calling and chasing up providers that aren’t quite what you’re looking for.
Just Getting Started? Learn More About Home Care
Support at Home Price List: Latest Updates
How to Choose a Support at Home Provider
How To Change Support at Home Providers In 7 Easy Steps
Support at Home for full pensioners: What actually changes?
Home for the holidays: recognising the signs your parents need support
You’ve been assigned Support at Home funding – What to do next
Support at Home Eligibility Explained for Families & Carers
How to Apply for Support at Home: A Step-by-Step Guide
How to Book Residential Respite Care for the Holidays
Understanding the Different Types of Aged Care
We work with the biggest selection of aged care providers across Australia—big and small—to make sure you have choice and control. Whether you’re based in a capital city or a remote region in Australia, we’re here to help you find care no matter where you are.
If you don’t see your city, suburb or town below, we’ll still be able to find the best provider in your area. You can compare your home care options by completing our online comparison tool! One of our dedicated Aged Care Decisions Placement Specialists will then contact you to discuss your or your loved one’s care needs and preferences.
We can then send you a personalised Options Report within 20 minutes.
Sydney
Regional NSW
Western Australia
Tasmania
Northern Territory
Home Care FAQs
Is Aged Care Decisions really a free service?
Yes, our service is 100% free for families. There are no hidden fees and no obligations whatsoever.
Providers pay us a set, industry-standard fee on placement. Every home care provider Australia pays the same fee, regardless of their size and location.
Our goal is to help you find the home care providers that best suit your needs, with no pressure to choose any particular provider.
Is Aged Care Decisions the same as My Aged Care?
No. My Aged Care is the government-run body that determines who can access subsidised aged care in Australia. If you’re just beginning your home care journey and want to enquire about subsidised services, contact My Aged Care on 1800 200 422.
Read more: How, where and why to contact My Aged Care
Aged Care Decisions is an independent home care placement service that delivers valuable, FREE assistance to families who need quality home care services. Our experts help 150,000+ families each year navigate the complex home care system and find and compare providers in their local area.
We can assist you in understanding My Aged Care processes whether you’re applying for home care services or seeking support at any stage of your journey.
We are not affiliated with any government department or aged care provider.
Read More: My Aged Care Fee Estimator
Are there any changes coming to Home Care Packages under the new Support at Home program?
Yes, the federal government is planning to replace the current Home Care Package and Commonwealth Home Support Program with a new system called the Support at Home Program. These changes aim to simplify how aged care is delivered at home, making it easier to access and manage services.
The new program will likely change how funding is allocated, how providers operate, and what services are available. While full details are still being finalised, it’s expected that the rollout will begin on November 1, 2025.
If you’re receiving a package or planning to apply soon, these changes could affect your options in the near future. Learn more about the changes to home care packages and the Support at Home program.
Learn more: Support at Home vs Home Care Package
How does a Support at Home package work?
Support at Home starts on 1 November 2025 and will replace Home Care Packages and Short-Term Restorative Care. The program gives older Australians one set of rules and a single budget, making it easier to manage support at home.
Each package covers three areas:
- Clinical care: fully funded services like nursing and allied health.
- Independence support: help with daily activities such as showering, transport, or mobility.
- Everyday living: practical services like cleaning, gardening, meals, and home maintenance.
Your level of funding depends on your care needs. An aged care assessment sets your budget, and you can then choose which services to spend it on. If you already have a Home Care Package, your funds and services will move into the new system so your support continues.
Read more: Frequently Asked Questions about Support at Home Packages
How do we ensure we recommend quality providers?
All providers in our database are registered with the Aged Care Quality & Safety Commission. We follow a rigorous process to get to know each provider and understand their service offering, so we can match them with our families’ needs. Providers we recommend must comply with our voluntary code of conduct and complete our onboarding process. We have the largest database of home care providers in Australia.
How quickly can you help me find a provider?
We understand that some situations require urgent attention and can quickly connect you with home care providers that can meet your specific needs.
You can get started here or call us directly on 1300 775 870 to speak with one of our Placement Specialists.
After this conversation, you will receive an email containing your personalised home care Options Report within about half an hour. By shortlisting the providers that best suit your needs, this report can help you make an informed decision quickly.
Is it difficult to change Home Care Providers?
Switching providers is straightforward and free. There are no exit fees, and any unspent funds will transfer with you to your new provider. Follow these five simple steps:
- Contact Aged Care Decisions – Request your personalised home care options report by providing your individual preferences.
- Compare and shortlist providers – Review your options and let us connect you with your preferred providers to find the one that best suits your needs.
- Notify your current provider – Provide notice as outlined in your service agreement.
- Contact My Aged Care – Call 1800 200 422 to notify them and reactivate your referral code.
- Share your referral code – Provide the reactivated code to your new provider to finalise the transfer.
Your transition to a new provider is seamless with our support every step of the way.
How do I know which Support at Home package I need?
You don’t choose your own level. It is decided after an in-home assessment through My Aged Care.
The assessor looks at your health, how you manage daily tasks, and what support you already have. Based on this, you are given a level from 1 to 8.
- Levels 1–2 are for people who need light help, such as cleaning, meals, or occasional personal care.
- Levels 3–5 cover moderate needs, with regular personal care, transport, and some clinical services.
- Levels 6–8 provide higher levels of support, including daily assistance, specialised nursing, and palliative care.
The outcome of the assessment confirms your level and the budget available for services under that package.
To see what each category offers in detail, check out our full breakdown of the Support at Home Levels 1-8.
How do I know if I’m eligible for a Support at Home package through My Aged Care?
To access government-funded home care, you’ll need to be assessed and approved through My Aged Care. Eligibility is generally based on your age (65+ or 50+ for Aboriginal and Torres Strait Islander people) and how much support you need with daily tasks such as showering, preparing meals, or managing medication.
A trained assessor will meet with you to determine what level of care you’re eligible for and whether a Support at Home package is suitable.
There’s no cost to apply or be assessed, but delays are common, so it’s worth starting the process early. You can learn more about how to qualify for My Aged Care and what to expect during the eligibility process in our guide. If you’d rather speak to someone directly, our placement team is available on 1300 775 870.
Learn more: Support at Home Eligibility
How much does a Support at Home Package cost, and what fees should I expect?
What you pay depends on your income and, in some cases, your assets.
Clinical care is fully covered, so you won’t pay for services like nursing or physiotherapy.
Costs apply mainly to independence and everyday living supports, and contributions are set after a Services Australia income assessment.
- Full Age Pensioners pay the lowest contributions: about 5% for independence supports and 17.5% for everyday living.
- Part Pensioners and those with a Commonwealth Seniors Health Card contribute more, on a sliding scale. The more income you have, the higher your share, up to 50% for independence supports and 80% for everyday living.
- Self-funded retirees without a Seniors Health Card usually pay the most — 50% for independence supports and 80% for everyday living.
Assets are also considered when assessing income.
For example, investment income or certain financial assets may push your contribution rate higher. Importantly, there is a lifetime cap of $130,000 on what you can be asked to pay across your care.
Learn more: Support at Home contributions & fees
