Home Care in Melbourne
Find & Compare Trusted Home Care Providers in Melbourne
Navigating home care can be stressful. How do you know which home care providers offer excellent service and value for money? When will you find time to sort through the thousands of providers in Melbourne? Which providers can you trust? Where should you start looking?
Aged Care Decisions’ FAST, FREE and INDEPENDENT home care matching service makes this process easy.
That’s why thousands of families in Melbourne use Aged Care Decisions to understand their options, find and compare providers, and make informed decisions about home care for themselves and their loved ones.
Get started today and receive a personalised list of trusted providers!
Why Choose Aged Care Decisions to Find Home Care in Melbourne?
Melbourne’s Best Home Care Providers
We have the largest network of quality home care providers in Melbourne
We Help Over 150,000 Families Each Year
Hundreds of thousands of Australian families trust our personalised home care matching service to find providers they love every year
100% Free & Independent Service
We believe everyone deserves to live their best life at home with the help of quality home care services.
How Our Service Works
We help you save time, minimise stress, and connect with reliable, readily available home care providers in Melbourne. Here’s how our free matching service works:
STEP 1
Tell Us What You Need
Discuss your loved one’s care needs and preferences with your dedicated Aged Care Decisions Placement Specialist.
STEP 2
Received a Customised Option Report
Our custom-built software will create a home care options report listing ONLY providers that have availability and suit your specific needs.
STEP 3
We Assist You Through The Process
Your Placement Specialist will help you evaluate the providers you like and appoint your favourite. Then you can start receiving services.
What Kind of Home Care Services Can You Access in Melbourne?
Your Home Care Package can pay for a huge range of services to help you live your best life at home. Get access to:
- In-Home Medical Care: Get professional care at home from registered nurses or allied health professionals, whether you’re managing a chronic condition or recovering from an injury.
- Personal Care: A carer can help with daily tasks like bathing, grooming, and dressing, ensuring you feel confident and cared for.
- Household Help: Let a carer take care of cleaning, gardening, minor repairs, and other chores so your home stays safe and welcoming.
- Meals, Shopping, and Food Delivery: Your package can cover up to 70% of the cost of certain pre-made meal delivery services and also provide support with grocery shopping and meal preparation.
- Transport and Mobility Assistance: Use your funds for safe and comfortable travel to appointments or social events, or to access mobility aids that keep you active.
- Social Companionship: Home care providers can offer friendly companionship and social outings to help reduce loneliness and isolation.
- Specialised Care: Access expert support for dementia care, palliative care, or recovery after a hospital stay, tailored to your specific needs.
Let our team help you find the perfect provider for your needs—start exploring your options and take the first step towards better support today!
Unhappy with Your Current Home Care Provider? Switch at No Cost!
Is your current Home Care Package provider meeting your needs?
You deserve quality services that offer value for money and maximum service hours based on your package level.
Aged Care Decisions can help you find a new Home Care Package provider that aligns with your care needs and preferences—without any added stress or cost. Plus, you’ll receive FREE support from a dedicated Placement Specialist to help facilitate the switch quickly. Find a care provider you’ll love today!
Maximise Your Home Care Experience
Save time and lessen the burden of finding and comparing your area’s best home care providers. If you’re looking to explore options in Melbourne, VIC that will help you maximise your funds and increase your home care hours, Aged Care Decisions is here to help.
Discover the Best Home Care Package Providers in Melbourne Today
Our 100% FREE service can quickly match you with reliable, high-quality home care providers in Melbourne.
Connect with us online and our team will contact you to discuss your care needs, budget and personal preferences.
We will then email you a personalised list of available, local home care providers that match your care needs.
You won’t waste time calling and chasing up providers that aren’t quite what you’re looking for.
Just Getting Started? Learn More About Home Care
The Single Assessment System for Aged Care
Depression in Older Adults: Identification and Support
What is the Assistive Technology and Home Modifications (AT-HM) Scheme?
Easing the Transition: Helping People with Dementia Move from Hospital to Aged Care
Beating The Winter Blues – 7 Essential Wellness Tips for Older Australians
Understanding Contributions & Fees for the New Support at Home Program
What will happen to your Home Care Package on 1 Nov?
Support at Home – Will You Be Better Off
Support at Home Guidelines
Schedule of Aged Care Fees & Charges | Residential & Home Care
Home Care FAQ’s
Can you assist with using My Aged Care?
Yes, we can guide you through My Aged Care. If you need help understanding the process or accessing subsidised services, we can walk you through the system and ensure you have all the necessary information.
Read More: My Aged Care Fee Estimator
How do you choose which providers to recommend?
We only recommend providers who have been carefully vetted and meet the high standards set by industry regulators. Every provider we connect you with is thoroughly reviewed to ensure they offer reliable, high-quality care that fits your loved one’s needs.
How do I know your recommended providers are trustworthy?
All providers in our network are fully registered with the Aged Care Quality and Safety Commission and undergo a rigorous vetting process to ensure they meet all regulatory standards. They are also required to comply with our strict code of conduct.
Read More: How to Choose a Home Care Package Provider
How quickly can I receive a personalised options report?
Once we understand your loved one’s needs, we can send you a personalised Options Report in as little as 30 minutes. Our team is dedicated to providing you with the best care options quickly so you can make informed decisions.
Can you help with urgent aged care placements?
Yes, we understand that sometimes urgent care is needed. We can connect you with providers in Melbourne that can accommodate urgent placements, ensuring that your loved one gets the care they need right away.
Will you help me to understand home care costs?
Yes, we provide comprehensive information about home care fees and costs, to help you navigate the financial aspects of home care in Melbourne. We’ll explain the different fee structures and help you understand what to expect.
Read More: How much does a Home Care Package cost?
What’s the difference between Level 1, 2, 3, and 4 Home Care Packages?
Home Care Packages are designed to support older Australians who want to stay independent at home. The government offers four levels of funding, depending on the type and frequency of care you need.
- Level 1 Home Care Package: For people with basic care needs, such as help with light cleaning, meal prep or occasional transport.
- Level 2 Home Care Package: Suitable for those who need low-level care on a regular basis, including personal care, social support, and domestic help.
- Level 3 Home Care Package: Provides intermediate care for people with more complex needs, such as mobility support and help managing health conditions.
- Level 4 Home Care Package: Offers the highest level of funding for people with high-care needs who may otherwise require residential care.
Each package level gives you access to different services and funding amounts. To compare what’s included at each level and how they’re used, visit our guide to home care packages levels 1-4.
How do I know which Home Care Package level I need?
Many people aren’t sure what level of support they actually need. The right package depends on how much help you require with everyday tasks, your health conditions, and whether you already have informal support at home.
If you only need occasional help with things like cleaning or transport, a lower-level package may be suitable. But if you need ongoing assistance with personal care, mobility, or managing medications, you might need a higher-level package.
To help you compare options and make an informed decision, see our full breakdown of the home care packages levels 1–4. You can also call us on 1300 775 870 if you’d like to speak directly with our placement specialists.
How do I know if I’m eligible for a Home Care Package through My Aged Care?
To access government-funded home care, you’ll need to be assessed and approved through My Aged Care. Eligibility is generally based on your age (65+ or 50+ for Aboriginal and Torres Strait Islander people) and how much support you need with daily tasks such as showering, preparing meals, or managing medication.
An Aged Care Assessment Team (ACAT) will meet with you to determine what level of care you’re eligible for and whether a Home Care Package is suitable.
There’s no cost to apply or be assessed, but delays are common, so it’s worth starting the process early. You can learn more about how to qualify for My Aged Care and what to expect during the eligibility process in our guide. If you’d rather speak to someone directly, our placement team is available on 1300 775 870.
What services and support can I use my Home Care Package funds for?
Your Home Care Package funds can be used for a wide range of services designed to help you live safely and independently at home. This includes things like personal care, help with cleaning or cooking, nursing services, transport to appointments, and even social activities.
There are also clear rules about what’s not covered. For example, you generally can’t use the funds for rent or general household bills. It’s important to understand the difference between what’s allowed and what isn’t, so you can get the most out of your funding.
For a detailed breakdown of what home care package funds can be used for, including common inclusions and exclusions, read our full guide.
What fees should I expect with a Home Care Package?
While Home Care Packages are government-funded, there can still be out-of-pocket costs depending on your financial situation and the provider you choose. Most people will be asked to pay a basic daily fee, and some may be required to pay an income-tested care fee based on their Centrelink assessment.
Providers may also charge fees for care management, package management, or setup. These fees are deducted from your package funding, so comparing providers is important to ensure your funds go as far as possible.
To understand the different types of home care package fees and how pricing works, read our full guide on the cost of home care packages.
Are there any changes coming to Home Care Packages under the new Support at Home program?
Yes, the federal government is planning to replace the current Home Care Package and Commonwealth Home Support Program with a new system called the Support at Home Program. These changes aim to simplify how aged care is delivered at home, making it easier to access and manage services.
The new program will likely change how funding is allocated, how providers operate, and what services are available. While full details are still being finalised, it’s expected that the rollout will begin in July 2025.
If you’re receiving a package or planning to apply soon, these changes could affect your options in the near future. Learn more about the changes to home care packages and the Support at Home program.
