Aged Care Dandenong

Find & Compare Trusted Aged Care Homes in Dandenong

Making decisions about aged care is a significant step, and it often raises many questions, such as where to look, what to expect, and how to manage costs.

At Aged Care Decisions, we’re here to provide clear, practical assistance to families in Dandenong. We focus on understanding your unique circumstances and guiding you toward aged care homes that truly fit your needs.

Our service is FAST, FREE and INDEPENDENT. In other words, we don’t charge for our help, and we work independently from providers.

With the experience of helping over 150,000 families nationwide, we’re well-equipped to support you through this important transition.

Get a customised shortlist of aged care vacancies that are suited to your preferences today.

Why Choose Aged Care Decisions for Aged Care in Dandenong?

How It Works

We help you save time, minimise stress, and connect with reliable, readily available aged care providers in Dandenong. Here’s how our free matching service works:

STEP 1

Tell us your preferences

Let us know your family’s aged care home preferences, budget, preferred location, and timeline using our quick and easy application process.

STEP 2

Receive a customised options report

Based on your preferences, we’ll provide a customised report of suitable nursing home options. You can then review, shortlist, and decide which facilities best fit your needs.

STEP 3

Let us assist with tours, fees & applications

We’ll help you book tours of your preferred aged care homes, guide you through Centrelink and government paperwork, and make sense of how the fees work.

How we help find the right aged care placement for your needs in Dandenong

Starting the aged care journey can feel unfamiliar and emotionally draining, but you don’t have to figure it out alone.

Whether you’re planning ahead or need to make a decision quickly, we’re here to guide you every step of the way. Our team works closely with families across Dandenong to take the pressure off and make the placement process smoother and more straightforward.

Here’s what we do:

Listen First: We take the time to understand your family’s situation – your care needs, preferred locations, budget, and timeline.
Create a Tailored Shortlist: Using this information, we match you with aged care homes that suit your requirements. Every provider we recommend is vetted for quality and trustworthiness.
Help with Government Forms: We guide you through the My Aged Care paperwork, explain what’s needed at each step, and help you avoid delays or common mistakes. You’ll save time, reduce stress, and gain confidence that the forms are completed correctly.
Coordinate Facility Tours: Want to visit homes in person? We help you organise tours of your shortlisted options so you can see the care firsthand.
Clarify the Costs: Unsure about aged care fees and payments? We’ll walk you through how it works in plain language.

All of this is offered at no cost to you. Our service is independent, unbiased, and focused entirely on finding the right fit for your family.

Get started today with a free and tailored list of trusted providers. It’s fast, simple and obligation-free.

Unhappy with Your Current Aged Care Facility? Changing is Easier Than You Think

Not every aged care placement is the right fit.

But the good news is, changing facilities is possible and often easier than expected.

If you or a loved one feels unhappy with the current care, environment, or location, we can help you make the switch smoothly.

We can support you through every step: helping you give notice to your current provider, confirming available room dates, securing an offer at a new facility, and organising the move.

We’ll even guide you through the financial side, including confirming fees and coordinating admission timelines, all at no cost to you or your family.

Our team takes the stress out of switching, so you can focus on finding the right aged care facility for your needs.

Learn more about the process of changing nursing homes.

Discover the Best Aged Care Facility in Dandenong for your needs Today

Looking for aged care that truly fits your situation?

We make it easy.

Tell us what matters most: location, budget, level of care, and we’ll match you with trusted, high-quality aged care facilities across Dandenong.

It’s fast, free, and tailored to your needs.

Start your search now!

Just getting started? Learn More About Aged Care

Home Care FAQs

Is Aged Care Decisions really a free service?

Yes, our service is 100% free for families. There are no hidden fees and no obligations whatsoever.

Providers pay us a set, industry-standard fee on placement. Every home care provider in Dandenong, and across Australia, pays the same fee, regardless of their size and location.

Our goal is to help you find the home care providers that best suit your needs, with no pressure to choose any particular provider.

Is Aged Care Decisions the same as My Aged Care?

No. My Aged Care is the government-run body that determines who can access subsidised aged care in Australia. If you’re just beginning your home care journey and want to enquire about subsidised services, contact My Aged Care on 1800 200 422.

Aged Care Decisions is an independent home care placement service that delivers valuable, FREE assistance to families who need quality home care services. Our experts help 150,000+ families each year navigate the complex home care system and find and compare providers in their local area.

We can assist you in understanding My Aged Care processes whether you’re applying for home care services or seeking support at any stage of your journey.

We are not affiliated with any government department or aged care provider.

Read More: My Aged Care Fee Estimator

How does a Home Care Package work?

When you receive a Home Care Package, an annual, set amount of money is allocated for you to spend on the services and support you need to remain living comfortably in your home.

How do we ensure we recommend quality providers?

All providers in our database are registered with the Aged Care Quality & Safety Commission. We follow a rigorous process to get to know each provider and understand their service offering, so we can match them with our families’ needs. Providers we recommend must comply with our voluntary code of conduct and complete our onboarding process. We have the largest database of home care providers in Dandenong and throughout Australia.

How quickly can you help me find a provider?

We understand that some situations require urgent attention and can quickly connect you with home care providers in Dandenong that can meet your specific needs.

You can get started here or call us directly on 1300 775 870 to speak with one of our Placement Specialists.

After this conversation, you will receive an email containing your personalised home care Options Report within about half an hour. By shortlisting the providers that best suit your needs, this report can help you make an informed decision quickly.

Is it difficult to change Home Care Providers?

Switching providers is straightforward and free. There are no exit fees, and any unspent funds will transfer with you to your new provider. Follow these five simple steps:

Contact Aged Care Decisions – Request your personalised home care options report by providing your individual preferences.
Compare and shortlist providers – Review your options and let us connect you with your preferred providers to find the one that best suits your needs.
Notify your current provider – Provide notice as outlined in your service agreement.
Contact My Aged Care – Call 1800 200 422 to notify them and reactivate your referral code.
Share your referral code – Provide the reactivated code to your new provider to finalise the transfer.

Your transition to a new provider is seamless with our support every step of the way.

What’s the difference between Level 1, 2, 3, and 4 Home Care Packages?

Home Care Packages are designed to support older Australians who want to stay independent at home. The government offers four levels of funding, depending on the type and frequency of care you need.

Level 1 Home Care Package: For people with basic care needs, such as help with light cleaning, meal prep or occasional transport.
Level 2 Home Care Package: Suitable for those who need low-level care on a regular basis, including personal care, social support, and domestic help.
Level 3 Home Care Package: Provides intermediate care for people with more complex needs, such as mobility support and help managing health conditions.
Level 4 Home Care Package: Offers the highest level of funding for people with high-care needs who may otherwise require residential care.

Each package level gives you access to different services and funding amounts. To compare what’s included at each level and how they’re used, visit our guide to home care packages levels 1-4.

How do I know which Home Care Package level I need?

Many people aren’t sure what level of support they actually need. The right package depends on how much help you require with everyday tasks, your health conditions, and whether you already have informal support at home.

If you only need occasional help with things like cleaning or transport, a lower-level package may be suitable. But if you need ongoing assistance with personal care, mobility, or managing medications, you might need a higher-level package.

To help you compare options and make an informed decision, see our full breakdown of the home care packages levels 1–4. You can also call us on 1300 775 870 if you’d like to speak directly with our placement specialists.

How do I know if I’m eligible for a Home Care Package through My Aged Care?

To access government-funded home care, you’ll need to be assessed and approved through My Aged Care. Eligibility is generally based on your age (65+ or 50+ for Aboriginal and Torres Strait Islander people) and how much support you need with daily tasks such as showering, preparing meals, or managing medication.

An Aged Care Assessment Team (ACAT) will meet with you to determine what level of care you’re eligible for and whether a Home Care Package is suitable.

There’s no cost to apply or be assessed, but delays are common, so it’s worth starting the process early. You can learn more about how to qualify for My Aged Care and what to expect during the eligibility process in our guide. If you’d rather speak to someone directly, our placement team is available on 1300 775 870.

What services and support can I use my Home Care Package funds for?

Your Home Care Package funds can be used for a wide range of services designed to help you live safely and independently at home. This includes things like personal care, help with cleaning or cooking, nursing services, transport to appointments, and even social activities.

There are also clear rules about what’s not covered. For example, you generally can’t use the funds for rent or general household bills. It’s important to understand the difference between what’s allowed and what isn’t, so you can get the most out of your funding.

For a detailed breakdown of what home care package funds can be used for, including common inclusions and exclusions, read our full guide.

How much does a Home Care Package cost, and what fees should I expect?

While Home Care Packages are government-funded, there can still be out-of-pocket costs depending on your financial situation and the provider you choose. Most people will be asked to pay a basic daily fee, and some may be required to pay an income-tested care fee based on their Centrelink assessment.

Providers may also charge fees for care management, package management, or setup. These fees are deducted from your package funding, so comparing providers is important to ensure your funds go as far as possible.

To understand the different types of home care package fees and how pricing works, read our full guide on the cost of home care packages.

Are there any changes coming to Home Care Packages under the new Support at Home program?

Yes, the federal government is planning to replace the current Home Care Package and Commonwealth Home Support Program with a new system called the Support at Home Program. These changes aim to simplify how aged care is delivered at home, making it easier to access and manage services.

The new program will likely change how funding is allocated, how providers operate, and what services are available. While full details are still being finalised, it’s expected that the rollout will begin in July 2025.

If you’re receiving a package or planning to apply soon, these changes could affect your options in the near future. Learn more about the changes to home care packages and the Support at Home program.