Need Support? Call 1300 775 870

The Support at Home Program has replaced Home Care Packages under the new Aged Care Act from 1 November 2025.

We’re here to help you understand your options and get the support you need. Learn More.

Home Care Update – Support at Home started on Nov 1st. Learn More.

More information for Aged Care Providers

AgedCareReviews.com.au is Australia’s largest consumer review website for the aged care industry – now featuring over 10,000 validated reviews written by families about their experience with an aged care facility.

Launched in 2016, Aged Care Decisions is the sister service to Aged Care Reviews and has now become Australia’s largest aged care placement service. Aged Care Decisions offers 100% free end-to-end placement & support services to Australia families.

We’re committed to strengthening our communication with the broader industry and sharing our insights into how families make placement decisions. Feel free to take a look around our website and get a feel for how we operate. If you have any questions or would like to know more, we are more than happy to help.

Want more information on Aged Care Decisions?

If you would like more information on how to become an Aged Care Decisions Provider and access referrals from Aged Care Decisions to your facility please get in touch with our COO, Ken Ray by email at ken@agedcaredecisions.com.au or via phone on 1300 775 870.

Want to know more about Aged Care Reviews?

Check out the Aged Care Reviews website at agedcarereviews.com.au.

To find out more about how to upgrade to a Premium Listing check out this article for more information. Click Here>>

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Older woman standing near a window at home, illustrating aged care reforms & the No Worse Off principle.
AGED CARE NEWS

What the “No Worse Off” Principle Means for Support at Home

Wondering what the “No Worse Off” principle really means? In simple terms, it’s a promise that if you’re already on a Home Care Package, the move to Support at Home won’t leave you paying more or getting less care. We break down who’s covered, what protections apply and how these changes will affect your day-to-day in-home care.

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Elderly couple sitting at table reviewing support at home prices
AGED CARE FEES & CHARGES

Support at Home Price List: Latest Updates

Since launching on 1 November 2025, the Support at Home program has left many families wondering what they’ll actually pay for care. Outdated Home Care Package information online only adds to the confusion. If you’re trying to work out what’s reasonable or how to plan your budget, read on

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DO YOU HAVE QUESTIONS?

Access our FREE service and let our Aged Care Specialists answer your questions. Find a provider you love today!

*Please note: Job Seekers DO NOT CONTACT US. Our 
service is exclusive for families.*

With the Support at Home Program now starting on 1 Nov 2025 and new out-of-pocket fees coming, now’s the perfect time to sign up with a provider and save on fees until 1 Nov or review your current one to ensure you’re getting the best support. Get your free list of providers and compare now.