Need Support? Call 1300 775 870

The Support at Home Program has replaced Home Care Packages under the new Aged Care Act from 1 November 2025.

We’re here to help you understand your options and get the support you need. Learn More.

Home Care Update – Support at Home started on Nov 1st. Learn More.

Start The Aged Care Discussion Early

**From 1 November 2025, the New Aged Care Act will introduce major changes to how residential aged care is delivered and managed. Please refer to the latest information in our Residential Aged Care Hub.

Start The Aged Care Discussion Early

The decision to move to Residential Aged Care is an extremely personal one that can be a  challenge for many families. At Aged Care Decisions, we understand the complexity of this choice, with almost every family we work with having a different way of looking at the transition to aged care. We talk with families who are early in the process of aged care, as well as those who are in crisis mode. Families in crisis mode often find that they are having to arrange urgent care due to a traumatic situation such as a fall or a stroke. This can be extremely stressful for elderly people and their loved ones, especially when the topic of aged care has not been previously been discussed.

Keep an eye out for a period of instability

Before entry to residential aged care, an elderly person will often go through what can be best described as a period of health instability. One indicator of this period of instability is if a loved one has had multiple hospital entries and discharges over the course of 6 to 12 months. This is a period of intense stress for families, especially when their loved one is still living by themselves in their own home. Although home care is often the first port of call for most families, there can often be delays in accessing funding for approved home care. This puts additional stress on families as some are forced to take on carer roles. When a loved one’s mobility is declining, not getting the right the level of care to rehabilitate and assist them can also increase the risk of further hospital admissions and falls.

When should you start talking aged care?

Ideally the aged care discussion should start well before this your loved one’s health starts deteriorating. By discussing and planning for aged care it can be easier to identify the right time to enter aged care. It also allows the elderly individual maximum choice in their care.

We are ready to move to aged care but we have hit a hurdle….

When the decision to move to residential aged care is made,
many families are shocked to find out that it is not as simple as calling the
local nursing home and arranging a move in date. Care needs, vacancies, fees and other factors come in to play, which greatly complicate the situation. The great news is that the team at Aged Care Decisions are experts in matching the care needs and preferences of families with the vacancies and features of aged care facilities, which leads to hassle-free placements and happy families.

To access our free service and to receive a customised list of aged care options that match the care needs and preferences of yourself or your love one get in touch with us via phone on 1300 775 870 or let us call you.

Looking for aged care?

Get a customised list of aged care options

Home Care

Find a Home Care Package Provider you’ll love. Get a FREE list of Home Care Options.

Aged Care

Get a FREE customised list of Aged Care Room Vacancies near you.

Respite Care

Need a break? Get FREE assistance to find Respite Care options that suit your needs.

DOWNLOAD OUR FREE 2025 AGED CARE GUIDE

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DO YOU HAVE QUESTIONS?

Access our FREE service and let our Aged Care Specialists answer your questions. Find a provider you love today!

*Please note: Job Seekers DO NOT CONTACT US. Our 
service is exclusive for families.*

With the Support at Home Program now starting on 1 Nov 2025 and new out-of-pocket fees coming, now’s the perfect time to sign up with a provider and save on fees until 1 Nov or review your current one to ensure you’re getting the best support. Get your free list of providers and compare now.