Could you or your loved one be eligible for a government subsidised Home Care Package? Here’s everything you need to know:
Would the support of home care services help you, or your loved one to keep living comfortably at home?
Home care services help thousands of senior Australians to remain in their own home for as long as possible. The Australian Government funds Home Care Packages so that all older Australians can access affordable care services.
This article outlines how Home Care Packages work, and who is eligible for a Home Care Package in Australia.
What is a Home Care Package?
Eligible older Australians can access home care services via government-funded Home Care Packages.
A set amount of money is allocated to an individual’s Home Care Package as an annual budget. Using this money, home care services are organised and administered by a Home Care Package Provider on the individual’s behalf.
What can a Home Care Package pay for?
More than 285,000 government funded Home Care Packages are currently available for senior Australians.
Home Care Packages can pay for services including:
- Bathing, hygiene and grooming
- Nursing and medical care
- Podiatry, physiotherapy and other therapies
- Meals and food preparation
- Help with impairments or continence
- Cleaning, laundry and other chores
- Home or garden maintenance
- Changes to the home such as stair lifts or bathroom safety rail
- Aids to stay independent
- Transport
- Social outings, groups and visitors
What is NOT covered by a Home Care Package?
- Items that would normally be purchased out of general income
- Buying food, except as part of enteral feeding requirements
- Payment for permanent accommodation, including assistance with home purchase, mortgage payments or rent
- Payment of home care fees
- Fees or charges for other types of care funded or jointly funded by the Australian Government
- Home modifications or assets that are not related to your care needs
- Travel and accommodation for holidays
- The cost of entertainment activities, such as club memberships and tickets to sporting events
- Gambling activities
- Payment for services and items covered by the Medicare Benefits Schedule or the Pharmaceutical Benefits Scheme
Read more about what a Home Care Package can pay for:
What can my home care package funds be used for? (agedcaredecisions.com.au)
Who is eligible for a Home Care Package?
To be eligible for a Home Care Package, you must be aged 65 years or older (50 years or older for Aboriginal or Torres Strait Islander people). If you are a younger person with a disability, dementia or other care needs not met through other specialist services, you may also qualify for a Home Care Package.
From there, eligibility is determined based on health, mobility and personal circumstances.
The quickest way to check your Home Care Package eligibility is to use My Aged Care’s online eligibility checker. This handy tool asks questions about mobility and independence (such as being able to get dressed, prepare and eat meals). It also includes questions about who else is providing support at home, e.g., a friend or family member. Recent events (such as a fall or trip to hospital) are covered in the eligibility checker, as is the emotional/mental state of the individual.
If you are deemed eligible to apply for a Home Care Package, you will then be asked to share details including a Medicare number, and to create a My Aged Care record.
Read more here: My Aged Care – eligibility guidelines for senior Australians (agedcaredecisions.com.au)
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How do you apply for a Home Care Package?
If the eligibility checker indicates that you may qualify for a Home Care Package, the next step is to apply for an in-person assessment. (ACAT Assessment)
Government organisation My Aged Care coordinates ACAT Assessments. These assessments are used to evaluate the care needs of individuals and determine who can access government subsidised aged care services. In Victoria the term used is ACAS, or Aged Care Assessment Service.
You can organise an assessment online here: Apply for an aged care assessment | My Aged Care or by calling My Aged Care on 1800 200 422.
You can also be referred for an ACAT assessment by a doctor or other health professional.
Read more about applying for an ACAT assessment: How to apply for an assessment | My Aged Care
ACAT Assessment Guide – everything you need to know (agedcaredecisions.com.au)
What are the four levels of Home Care Packages?
Home Care Packages sit across four different levels, reflecting the level of care needed by the recipient:
- Level 1: Basic needs can be covered with a few carer visits per week.
- Level 2: Level two provides a slightly higher level of care with more frequent visits.
- Level 3: At level 3, carers will visit most days of the week and provide high support levels.
- Level 4: The highest level provides for elderly Australians with high-level needs. At this level, carers will visit seven days a week and will take care of almost everything.
Read more: The support delivered by Home Care Package levels 1-4 (agedcaredecisions.com.au)
How much will you have to pay for a Home Care Package?
The amount you may need to contribute to the cost of your Home Care package will depend on your level of income, cash and assets.
This is determined by an income assessment that must be completed via Services Australia/Centrelink.
Read more about the Home Care Package means assessment here: Home Care Package means assessment – Aged care entry requirements for providers – Services Australia
From 1 January 2025, the basic daily fee for each Home Care Package level is:
● Level 1: $11.72
● Level 2: $12.40
● Level 3: $12.75
● Level 4: $13.08
Your means test will determine whether you are required to pay more than this amount. You can also pay extra fees if you choose to access additional services that aren’t part of a standard Home Care Package.
Read more about Home Care Package fees here: Schedule of Fees and Charges for Residential and Home Care (agedcaredecisions.com.au)
How long should you expect to wait for an available Home Care Package?
Each individual’s case will be assessed by priority, with higher-priority cases serviced first. If you or your loved one are starting to consider home care, it is recommended you take action as early as possible.
According to My Aged Care’s website, individuals can expect to wait approximately six to twelve months before being assigned a Home Care Package.
How will I know when my Home Care Package is available?
Around three months before you receive your Home Care Package, you will receive a letter advising you to prepare. This is your cue to find a home care provider if you don’t already have one in mind.
Next, you will receive a letter confirming your package and containing your referral code. At this point, you will have 56 days to enter into a home care package agreement with your provider.
Read more here: Understanding Home Care Packages and how they work (agedcaredecisions.com.au)
What is a referral code and why do I need it?
Your referral code is a unique reference number allocated to you or your loved one when you apply for a Home Care Package.
You will need to give this code to your chosen provider for them to be able to carry out your services. It allows your provider to view your records and accept your referral.
What is the difference between Commonwealth Home Support Program and Home Care Packages?
When researching home care, you may have also come across the Commonwealth Home Support Package (CHSP) service. The CHSP is similar to a Home Care Package but is far less comprehensive. The CHSP is for elderly Australians who only need one or two basic services to remain comfortably living at home:
Find out more about CHSP here: All about CHSP – the Commonwealth Home Support Program (agedcaredecisions.com.au)
What is the alternative to home care?
Home care may not be the right choice for you or your loved one. If this is the case, you may want to consider a move into residential aged care.
Visit Australia’s largest independent aged care reviews website at https://agedcarereviews.com.au/ to find helpful reviews of facilities near you.
How do I find a Home Care Package provider?
Aged Care Decisions helps thousands of Australian families navigate all stages of the aged care journey.
Our custom-built software together with our Placement Specialists can match your location, budget, care needs and personal preferences with available providers that suit your specific needs.
Our service is 100% FREE, 100% independent, and 100% personal.
We do all the running around for you, with less stress and hassle, and at ZERO cost to you.
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