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The Support at Home Program has replaced Home Care Packages under the new Aged Care Act from 1 November 2025.

We’re here to help you understand your options and get the support you need. Learn More.

Home Care Update – Support at Home started on Nov 1st. Learn More.

Author Andrew Henderson
Chief Operating Officer & Co-Founder

Andrew Henderson

Andrew Henderson is the Chief Executive Officer and Co-Founder of Aged Care Decisions and Care Decisions, helping lead service innovation, operational growth and customer-first solutions that support Australian families through important care decisions.

ABOUT ANDREW

Andrew Henderson is the Chief Executive Officer and Co-Founder of Aged Care Decisions and Care Decisions, with a strong focus on improving how families navigate care decisions through technology, service innovation and customer experience.

As an executive leader in the Australian aged care sector, Andrew plays a central role in operational leadership, service delivery and commercial growth. His work helps ensure the business effectively connects families with appropriate aged care, home care and NDIS providers during complex and often time-sensitive care journeys.

Andrew has been instrumental in scaling the organisation’s lead generation and placement model, supporting thousands of families as they compare care options and make informed decisions. He combines a deep understanding of the aged care landscape and regulatory environment with a practical, customer-first mindset, ensuring services remain both empathetic and outcome-driven.

With a background spanning business operations, customer experience and growth strategy, Andrew is focused on building a high-performance, service-led organisation that delivers measurable value to both consumers and provider partners.

Articles by Andrew

With the Support at Home Program now starting on 1 Nov 2025 and new out-of-pocket fees coming, now’s the perfect time to sign up with a provider and save on fees until 1 Nov or review your current one to ensure you’re getting the best support. Get your free list of providers and compare now.