Aged Care

Information hub

All the up-to-date news in Australian Aged Care Information

Aged care information hub

All the up-to-date new in Australian Aged Care
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Latest news

What’s new in Australian Aged Care Services

Find the latest aged care information by browsing through our selection of important aged care information news and updates. Can’t find what you need? Check out our Frequently Asked Questions or contact us to work with our specialist team.

What is mandatory reporting in aged care?

What is mandatory reporting in aged care?

What is mandatory reporting in aged care? If you are planning to transition a loved one or family member into residential aged care, peace of mind is obviously a priority.Everyone who goes into care has the right to be treated with dignity and respect, and given...

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Everything you need to know about nursing homes and home care services 

Aged Care News

Priority home delivery for seniors & vulnerable Australians: Coles | Woolworths

Woolworths and Coles, the Australia’s two major supermarkets, are offering home delivery for seniors & vulnerable Australians during the COVID-19 pandemic. This will ensure that groceries will be delivered to everyone in a prioritized manner and first to people...

When is the time to apply for a higher level home care package?

Home care packages help you or your loved one stay at home longer by providing support where it’s needed. Each eligible senior will be allocated a home care package that offers the right level of support for their assessed care needs. However, a person’s needs often...

What is duty of care in aged care?

Duty of care is the legal obligation to ensure a person can live their life safely and free from harm. In aged care, this means providing the necessary care and support to help older Australians to maintain their health and wellbeing. Duty of care examples in aged...

Recognising signs of depression in the elderly, and what to do about it

Depression is a serious issue in any age group, but it can be especially difficult to deal with when it affects seniors. It's important to be able to recognise the signs of depression in the elderly in order to provide the necessary support. If you’re concerned your...

Improve the quality of life for those living with dementia

Making the most of life for dementia patients Dementia is a serious condition that is estimated to affect 487,500 Australians at any given time. According to, in 2022, it is estimated that almost 1.6 million Australians are involved in the care of...

Tips for settling a loved one into Aged Care

Is it time? Helping your loved one make the move and settle into residential aged care. Relocating a loved one into an aged care home can be difficult, especially when they are getting on in years. There is often a catch-22 situation of a person not needing...

Planning for the future – guardianship and enduring power of attorney

It’s unfortunate but not uncommon for people to lose their ability to make decisions related to the handling of their care, health and money as they age. Sometimes this is due to ill health, but it can also be because of mental awareness difficulties. Keep reading...

Technology in Aged Care

Technology is changing the world around us, and the aged care industry is no exception. New innovations make life safer for people who live in care, and easier for those who work in aged care homes, while also bringing peace of mind to those who have a loved one in...

Election support for older Australians

Voting is compulsory for all Australian citizens over the age of 18, and with a federal election just around the corner, it can be a stressful time for those who may have concerns or need assistance. The voting process can be confusing for everybody and making sure...

Residential aged care vs retirement living

What is the difference between residential aged care and retirement living? Here’s an overview to help you decide which is best for you or your loved one.   Residential aged care or retirement village? As you or your loved one age, you may find that it’s time to...
Aged Care Fees
Nursing home costs – what you may need to pay

Nursing home costs – what you may need to pay

Understanding nursing home costs can be challenging. When it comes to finances, there can be stress involved and it can take a while to work through everything that is required.We have looked at this topic before in our 7 Frequently Asked Questions About Aged Care...

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Residential Aged Care
What do aged care homes provide?

What do aged care homes provide?

Many people feel nervous about moving into aged care but there is no need for concern. The majority of modern residential aged facilities offer a way to live in comfort and safety, surrounded by friends and smiling faces. Residents at these facilities enjoy access to...

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Choosing an aged care home for a loved one

Choosing an aged care home for a loved one

Choosing an aged care home can be difficult, particularly if you find yourself in a hurry to find somewhere suitable for yourself or a loved one.  Here is a helpful guide that shares some of the key things to look out for when you are researching aged care facilities...

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Occupational therapy in residential aged care

Occupational therapy in residential aged care

Occupational therapy is an important part of quality care in aged care. Its value has become even more evident throughout the COVID-19 pandemic, and occupational therapists are in high demand within the aged care industry. But what exactly is occupational therapy and...

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How Aged Care Decisions Helped Me: Chris

How Aged Care Decisions Helped Me: Chris

At Aged Care Decisions, we aim to make everyone’s aged care as stress free and timely as possible. That’s why we tailor our service to each person’s specific aged care needs. We recently had the opportunity to help Chris, who was looking for an aged care facility for...

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A guide to preparing for respite care

A guide to preparing for respite care

Respite offers many benefits to both you and your carer and can be a rewarding and rejuvenating experience. Preparation is key to making the most out of your respite and can help you avoid common problems. This guide will help you and your carer prepare for respite...

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Home Care
What can my home care package funds be used for?

What can my home care package funds be used for?

Elderly Australians don’t necessarily have to move into aged care when they can no longer manage the requirements of daily life on their own. A home care package is an option that assists you or your loved one to live independently and access the support that’s needed...

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Health, Wellbeing and Lifestyle
What is duty of care in aged care?

What is duty of care in aged care?

Duty of care is the legal obligation to ensure a person can live their life safely and free from harm. In aged care, this means providing the necessary care and support to help older Australians to maintain their health and wellbeing. Duty of care examples in aged...

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Frequently Asked Questions

What is the first step?

The first step is typically undergoing an Aged Care Assessment so that the person entering care can secure Australian Government funding.

Read more about aged care assessments in the Getting Started page.

Can someone enter Aged Care temporarily?

Yes! Typically there are two types of admissions into residential aged care:

The first is a ‘permanent aged care admission’, meaning the person entering care will do so on a permanent basis. They can reside at the aged care facility until they decide to transfer to another aged care facility, or otherwise depart with this option.

The second type of admission is a ‘respite stay’. A respite stay is a short term stay that typically lasts a few weeks. This type of admission is heavily subsidised by the Australian Government, and allows carers and other families to take a much needed respite break when they need.

If you are looking for a respite stay, these are organised in a slightly different manner. Aged Care Decisions can quickly and easily prepare a customised list of suitable respite options to suit your individual needs.

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How can we find aged care vacancies?

Finding a vacancy is unfortunately not as easy as booking a hotel room.

Aged care facilities need to look closely at the care needs of the person entering care to ensure any vacant rooms are suitable. Different facilities offer different types of care, and even within a nursing home, different ‘wings’ or parts of cater to different needs.

Let us make it simple and easy by using our tried and trusted process to prepare a customised list of matching aged care providers for you. 

Our 100% free aged care help service allows you to shortlist and tour a range of nursing home options. All of which have already been vetted for you to match your desired care needs, preferences and budget.

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What forms do we have to fill out when entering Aged Care?

There are two types of forms you will need to fill out when applying to enter aged care:

  • Centrelink Forms – Read the Centrelink page to work out which forms are needed for your particular circumstance. All the Centrelink forms you need can be downloaded straight from the Centrelink website.
  • Aged Care Facility Application Forms – You may be able to find these by searching the individual aged care service’s website. Short on time? Eliminate this process by using our 100% Free Application Service here

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What is Power of Attorney & Guardianship?

Both ‘Power of Attorney’ and ‘Guardianship’ are legal terms relating to the authority someone has to make decisions on behalf of another. Let us help explain why both are relevant when finding a place for someone in care:

Power of Attorney

A person can appoint another person as their Power of Attorney, or ‘POA’ for short.

Appointing a POA is done through a formal written document that differs state by state. The laws relating to how a POA is created also vary, so be sure to check what is relevant to you.

A POA can make both personal decisions (e.g. relating to medical care) and financial decisions (i.e. sign contracts) for another person.

There are typically two types of a Power of Attorney that can be created:

  • General Power of Attorney – this type of appointment is typically done for a set period, or for a set reason.
  • Enduring Power of Attorney – this type of appointment does not typically have an end date, and is usually done when a persons health or mental capacity may be decline.

Most importantly, it’s good to know that the person who has appointed a POA, still retains their legal right to make decisions on their own behalf.


Guardianship is the formal legal process of having a person appointed as the legal guardian of another person in a court or tribunal. The process and requirements of guardianship differ in each state.

In the context of aged care, a guardianship process may be used to appoint one or several people as legal guardians of an older person with an impaired capacity to make decisions in their own best interest. 

In plain English, guardianship allows one or several people to override the legal decision making capacity of another person.


Who is Aged Care Decisions?

Aged Care Decisions is a 100% independently owned and operated organisation helping families simplify the search for residential aged care, respite care and home care in Australia.

Founded in 2013 by two friends undergoing the search and application process themselves, they decided that more aged care help was needed for other families going through the same process. Families need an easy way to gather the right information and make informed decisions for their loved ones. The team at Aged Care Decisions can offer un-biased recommendations because it is not owned or controlled by any particular aged care service provider.

Read more about Aged Care Decisions here.

We also have a Voluntary Code of Conduct, which enshrines our commitment to transparency, impartiality and accountability. 

Read the Voluntary Code of Conduct here.

How can we guarantee that you get the support you need?

Aged Care Decisions is an Australian Aged Care Agency providing a 100% Free Placement Service for Australian families.

It is our guarantee that all residents and families get the aged care help they need, whatever their aged care journey might be. For more information on how we pride ourselves in ensuring your family is taken care of, view our Client Support Guarantee.

Is this service really 100% free of charge?

Yes, we can assure you that our service is really 100% free of charge. No catches. No hidden fees.

What services does Aged Care Decisions provide?

We provide end-to-end support throughout the process of connecting Australian families, to providers and health professionals in the aged care industry.

For Families:
We support everyday families in their quest to find a vacancy in a nursing home or an availability in a home care service. The options we provide for you have been carefully selected to match your care needs, preferences and budget based on the information you give us. You can begin this process with us here.

For Aged Care Providers:
Aged Care Decisions supports aged care providers by providing highly qualified placement referrals in need of your nursing home, respite care and home care services.

For Health Professionals:
We support Health Professionals in providing an emergency placement service for families needing to place a loved one who is discharging from hospital.

How do we get paid?

Our service is a 100% free of charge aged care help service for Australian families. No if’s, no but’s, and no hidden charges.

We are able to provide this service for you by charging aged care providers a set, industry standard services fee for undertaking customer service & admissions services on their behalf.

You can have piece of mind knowing that under Australian law this fee cannot be passed onto you – under any circumstance.

How does this work?

Every aged care facility in Australia pays the exact same amount – regardless of who they are, or who the person entering care is.

Our unique model means that we have no financial motivation to recommend one facility over another. The fee to aged care service providers is exactly the same regardless of your financial status, RAD or care level.

We also offer the option for families to fully utelise our service and still choose not to select a facility introduced by our team. You are always in control at every stage of the process, regardless of the outcome.

Best of all, if you decide not to used one of the service providers we find, our service will still remain 100% free of charge.

Our only desire is that you and your family select an aged care facility that meets your needs. 

We want to reduce the time and stress involved, by matching you with vacancies that meet your care needs, budget, location and other preferences.

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Have more questions about our Aged Care Facilities or Home Care Providers?

Take a look at our Frequently Asked Questions or contact the Aged Care Decisions team

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