Home Care in Bankstown
Find & Compare Trusted Home Care Providers in Bankstown
Choosing the right home care for your family member can be overwhelming and challenging. With so many options available, it can be tough to know where to begin or which service will suit your needs.
That’s where Aged Care Decisions comes in. We eliminate the stress of finding aged care by connecting you with reliable, thoroughly vetted home care providers in Bankstown and surrounding areas.
Our service is FAST, FREE, and INDEPENDENT, providing impartial, expert support. We take care of the research, helping you compare options and choose the best care for your loved one – all at no cost.
Get started today and receive a personalised list of trusted providers!
Why Choose Aged Care Decisions to Find Home Care in Bankstown?
The Best Home Care Providers in Bankstown
We have the largest network of quality home care providers right across western Sydney
We Help Over 150,000 Families Each Year
Join hundreds of thousands of Australians who use our personalised home care matching service each year
100% Free & Independent Service
Our 100% free and genuinely independent service can help your loved one live their best life at home with the help of quality home care.
How Our Service Works
We help you save time, minimise stress, and connect with reliable, readily available home care providers in Newcastle. Here’s how our free matching service works:
STEP 1
Outline Your Preferences
Talk to your dedicated Aged Care Decisions Placement Specialist about your loved ones care needs and preferences.
STEP 2
Received a Customised Option Report
You will receive an Options Report listing ONLY available providers in your area that suit your specific needs.
STEP 3
We Assist You Through The Process
When you select the provider you like best, we assist you in appointing them, so you can start receiving home care services ASAP.
What Kind of Home Care Services Can You Access in Bankstown?
Your Home Care Package can pay for a huge range of services to help you live your best life at home. Get access to:
- Personal Care Assistance: We connect you with providers who can help with daily activities such as bathing, grooming, dressing, and mobility support to help your loved ones live comfortably and with dignity.
- Domestic Assistance: Our partners deliver cleaning, laundry, grocery shopping, and meal preparation services that can support your loved one to live independently in the comfort of their own home.
- Companionship and Social Support: Many providers offer services designed to provide meaningful social interaction, companionship, and support to attend local community activities in Bankstown.
- Nursing Care at Home: Qualified nursing professionals can provide medication management, wound care, and other health services directly in your home.
- Respite Care: Short-term in-home respite care services can ensure carers get the time they need to rest, while loved ones receive quality care.
- Specialised Care: Whether it’s dementia care, palliative care, or post-hospital support, we help you find the best options in Bankstown for more specialised needs.
Let our team help you find the perfect provider for your needs—start exploring your options and take the first step towards better support today!
Unhappy with Your Current Home Care Provider? Switch at No Cost!
Is your current Home Care Package provider meeting your needs?
You deserve quality services that offer value for money and maximum service hours based on your package level.
Aged Care Decisions can help you find a new Home Care Package provider that aligns with your care needs and preferences—without any added stress or cost. Plus, you’ll receive FREE support from a dedicated Placement Specialist to help facilitate the switch quickly. Find a care provider you’ll love today!
Maximise Your Home Care Experience
Save time and lessen the burden of finding and comparing your area’s best home care providers. If you’re looking to explore options in Newcastle, NSW that will help you maximise your funds and increase your home care hours, Aged Care Decisions is here to help.
Discover the Best Home Care Package Providers in Bankstown Today
Our 100% FREE service can quickly match you with reliable, high-quality home care providers in Bankstown & surrounds.
Connect with us online and our team will contact you to discuss your care needs, budget and personal preferences.
We will then email you a personalised list of available, local home care providers that match your care needs.
You won’t waste time calling and chasing up providers that aren’t quite what you’re looking for.
Home Care FAQs
Is Aged Care Decisions really a free service?
Yes, our service is 100% free for families. There are no hidden fees and no obligations whatsoever.
Providers pay us a set, industry-standard fee on placement. Every home care provider in Bankstown, and across Australia, pays the same fee, regardless of their size and location.
Our goal is to help you find the home care providers that best suit your needs, with no pressure to choose any particular provider.
Is Aged Care Decisions the same as My Aged Care?
No. My Aged Care is the government-run body that determines who can access subsidised aged care in Australia. If you’re just beginning your home care journey and want to enquire about subsidised services, contact My Aged Care on 1800 200 422.
Read more: How, where and why to contact My Aged Care
Aged Care Decisions is an independent home care placement service that delivers valuable, FREE assistance to families who need quality home care services. Our experts help 150,000+ families each year navigate the complex home care system and find and compare providers in their local area.
We can assist you in understanding My Aged Care processes whether you’re applying for home care services or seeking support at any stage of your journey.
We are not affiliated with any government department or aged care provider.
Read More: My Aged Care Fee Estimator
How does a Home Care Package work?
When you receive a Home Care Package, an annual, set amount of money is allocated for you to spend on the services and support you need to remain living comfortably in your home.
Read more: Frequently Asked Questions about Home Care Packages
How do we ensure we recommend quality providers?
All providers in our database are registered with the Aged Care Quality & Safety Commission. We follow a rigorous process to get to know each provider and understand their service offering, so we can match them with our families’ needs. Providers we recommend must comply with our voluntary code of conduct and complete our onboarding process. We have the largest database of home care providers in Bankstown and throughout Australia.
How quickly can you help me find a provider?
We understand that some situations require urgent attention and can quickly connect you with home care providers in Bankstown that can meet your specific needs.
You can get started here or call us directly on 1300 775 870 to speak with one of our Placement Specialists.
After this conversation, you will receive an email containing your personalised home care Options Report within about half an hour. By shortlisting the providers that best suit your needs, this report can help you make an informed decision quickly.
Is it difficult to change Home Care Providers?
Switching providers is straightforward and free. There are no exit fees, and any unspent funds will transfer with you to your new provider. Follow these five simple steps:
- Contact Aged Care Decisions – Request your personalised home care options report by providing your individual preferences.
- Compare and shortlist providers – Review your options and let us connect you with your preferred providers to find the one that best suits your needs.
- Notify your current provider – Provide notice as outlined in your service agreement.
- Contact My Aged Care – Call 1800 200 422 to notify them and reactivate your referral code.
- Share your referral code – Provide the reactivated code to your new provider to finalise the transfer.
Your transition to a new provider is seamless with our support every step of the way.
What’s the difference between Level 1, 2, 3, and 4 Home Care Packages?
Home Care Packages are designed to support older Australians who want to stay independent at home. The government offers four levels of funding, depending on the type and frequency of care you need.
- Level 1 Home Care Package: For people with basic care needs, such as help with light cleaning, meal prep or occasional transport.
- Level 2 Home Care Package: Suitable for those who need low-level care on a regular basis, including personal care, social support, and domestic help.
- Level 3 Home Care Package: Provides intermediate care for people with more complex needs, such as mobility support and help managing health conditions.
- Level 4 Home Care Package: Offers the highest level of funding for people with high-care needs who may otherwise require residential care.
Each package level gives you access to different services and funding amounts. To compare what’s included at each level and how they’re used, visit our guide to home care packages levels 1-4.
How do I know which Home Care Package level I need?
Many people aren’t sure what level of support they actually need. The right package depends on how much help you require with everyday tasks, your health conditions, and whether you already have informal support at home.
If you only need occasional help with things like cleaning or transport, a lower-level package may be suitable. But if you need ongoing assistance with personal care, mobility, or managing medications, you might need a higher-level package.
To help you compare options and make an informed decision, see our full breakdown of the home care packages levels 1–4. You can also call us on 1300 775 870 if you’d like to speak directly with our placement specialists.
How do I know if I’m eligible for a Home Care Package through My Aged Care?
To access government-funded home care, you’ll need to be assessed and approved through My Aged Care. Eligibility is generally based on your age (65+ or 50+ for Aboriginal and Torres Strait Islander people) and how much support you need with daily tasks such as showering, preparing meals, or managing medication.
An Aged Care Assessment Team (ACAT) will meet with you to determine what level of care you’re eligible for and whether a Home Care Package is suitable.
There’s no cost to apply or be assessed, but delays are common, so it’s worth starting the process early. You can learn more about how to qualify for My Aged Care and what to expect during the eligibility process in our guide. If you’d rather speak to someone directly, our placement team is available on 1300 775 870.
What services and support can I use my Home Care Package funds for?
Your Home Care Package funds can be used for a wide range of services designed to help you live safely and independently at home. This includes things like personal care, help with cleaning or cooking, nursing services, transport to appointments, and even social activities.
There are also clear rules about what’s not covered. For example, you generally can’t use the funds for rent or general household bills. It’s important to understand the difference between what’s allowed and what isn’t, so you can get the most out of your funding.
For a detailed breakdown of what home care package funds can be used for, including common inclusions and exclusions, read our full guide.
How much does a Home Care Package cost, and what fees should I expect?
While Home Care Packages are government-funded, there can still be out-of-pocket costs depending on your financial situation and the provider you choose. Most people will be asked to pay a basic daily fee, and some may be required to pay an income-tested care fee based on their Centrelink assessment.
Providers may also charge fees for care management, package management, or setup. These fees are deducted from your package funding, so comparing providers is important to ensure your funds go as far as possible.
To understand the different types of home care package fees and how pricing works, read our full guide on the cost of home care packages.
Are there any changes coming to Home Care Packages under the new Support at Home program?
Yes, the federal government is planning to replace the current Home Care Package and Commonwealth Home Support Program with a new system called the Support at Home Program. These changes aim to simplify how aged care is delivered at home, making it easier to access and manage services.
The new program will likely change how funding is allocated, how providers operate, and what services are available. While full details are still being finalised, it’s expected that the rollout will begin in July 2025.
If you’re receiving a package or planning to apply soon, these changes could affect your options in the near future. Learn more about the changes to home care packages and the Support at Home program.
