Our Experts
Our expert team brings together extensive experience and specialist knowledge across aged care, home care, aged care finance, service delivery and family support.
Our experts combine industry experience with practical insight to help Australians better understand their care options, navigate complex decisions and access reliable information when it matters most.
Andrew Henderson
CEO & Co-Founder
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Kenneth Ray
COO & Co-Founder
Co-founder and COO of Aged Care Decisions, guiding the strategy behind Australia’s largest aged care placement service.
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Stephanie Burdett
Content Writer
The writer behind the articles, guides and resources at Aged Care Decisions — making complex information clear and genuinely useful.
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Rachel Lane
Contributing Author · Aged Care Gurus Principal
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Read their articles
What to Do While Waiting for Support at Home Funding
If you have been approved for Support at Home (SaH) but are waiting for funding, check your Notice of Decision letter to find your priority
Using the Home Equity Access Scheme to Pay for Support at Home
The Home Equity Access Scheme works as a government-backed reverse mortgage. Find out about eligibility, borrowing limits and competitive rates. Money can be used to help you cover Support at Home co-contributions while continuing to live in your own home.
Support at Home Service Agreements: Understanding Your Costs & Services
A Support at Home service agreement formalises the contract between you and your provider. Discover how to review your service schedule, understand all-inclusive pricing, and use monthly statements to track your budget effectively before you sign.
Aged Care Means Test: Who Needs One & How It Works
The aged care means test determines your individual contribution rate for care services. Completing an income and assets assessment early ensures you pay an accurate rate tailored to your financial situation rather than the maximum default fee.
Support at Home Lifetime Cap: Fees, Limits and Rules
The Support at Home lifetime cap is designed to put a limit on your total non-clinical care contributions. Once you reach the cap, your co-contributions stop and the Government continues funding your eligible care package.
Aged Care Employee Day: Celebrating the People Who Support Older Australians and Their Families
Aged Care Employee Day is held on 7 August each year to recognise the people who support older Australians across the aged care sector. From
A Step-By-Step Guide to Completing Form SA456: Support at Home Calculation of Your Cost of Care
The Support at Home Calculation of Your Cost of Care form (SA456) is the form Services Australia uses to assess your income and assets for Support at Home. It determines how much you pay and how much the government subsidises your care. We’ve put together this step-by-step guide to help you complete it.
Aged Care Decisions Featured in National Media Coverage
Aged Care Decisions has recently been featured in national and regional media coverage, highlighting the importance of informed decision-making when navigating aged care.
Is Aged Care Advice Worth the Cost?
Is aged care financial advice worth the cost? Specialist advice may reduce fees, protect pension entitlements and help families make the right choices when it comes to planning aged care.