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The Support at Home Program has replaced Home Care Packages under the new Aged Care Act from 1 November 2025.

We’re here to help you understand your options and get the support you need. Learn More.

Home Care Update – Support at Home started on Nov 1st. Learn More.

Author Stephanie Burdett
Writer and communications specialist

Stephanie Burdett

Writer and Communications Specialist behind the articles, guides and resources at Aged Care Decisions, making complex information clear, accessible, and genuinely useful.

ABOUT STEPHANIE

Stephanie Burdett is a Writer and Communications Specialist with a talent for making complex information clear, accessible, and genuinely useful.

As the content writer behind Aged Care Decisions, Stephanie develops the articles, guides and resources that help thousands of Australian families navigate complex aged care decisions with confidence. Her work is grounded in empathy, plain language and a deep respect for readers who are often making some of the most important decisions of their lives.

Stephanie holds a degree from Griffith University, where she also taught communication at university level. With a career spanning aged care, health, finance and education, she has built a reputation for translating complex topics into clear, trustworthy content that informs and empowers readers at every stage of their journey.

Articles by Stephanie

Elderly woman in a wheelchair with her carer showing high level in home care
AGED CARE NEWS

Support at Home Classification 7 Explained

Receiving Support at Home Classification 7 means you qualify for intensive, coordinated care at home. This level is designed for people needing help with most daily activities, complex health conditions, and regular nursing support, while still avoiding a move into residential aged care.

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AGED CARE NEWS

Support at Home Classification 5 Explained

Support at Home Classification 5 is for people who need intensive daily support but not 24/7 care. It suits those managing multiple chronic conditions, requiring frequent personal care, health monitoring, clinical nursing, and allied health to stay safely at home.

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Different levels of care an elderly person might need
AGED CARE NEWS

Support at Home Classification 3 Explained

Support at Home Classification 3 provides moderate, regular assistance so you can keep living independently at home. It’s ideal if you are mostly safe alone but now need help several times a week with personal care, housework, transport and medication routines.

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Senior couple wearing glasses and holding paperwork discussing aged care
AGED CARE NEWS

Navigating Aged Care Choices with Confidence

Discussing aged care can be one of hardest things families face. If you’re struggling to make a plan right now, you’re not alone. This is one of the most emotionally demanding journeys families go through, and it’s completely normal to feel overwhelmed.

Read More »

With the Support at Home Program now starting on 1 Nov 2025 and new out-of-pocket fees coming, now’s the perfect time to sign up with a provider and save on fees until 1 Nov or review your current one to ensure you’re getting the best support. Get your free list of providers and compare now.