Our Experts
Our expert team brings together extensive experience and specialist knowledge across aged care, home care, aged care finance, service delivery and family support.
Our experts combine industry experience with practical insight to help Australians better understand their care options, navigate complex decisions and access reliable information when it matters most.
Andrew Henderson
CEO & Co-Founder
Read full profile
Kenneth Ray
COO & Co-Founder
Co-founder and COO of Aged Care Decisions, guiding the strategy behind Australia’s largest aged care placement service.
Read full profile
Stephanie Burdett
Content Writer
The writer behind the articles, guides and resources at Aged Care Decisions — making complex information clear and genuinely useful.
Read full profile
Rachel Lane
Contributing Author · Aged Care Gurus Principal
Read full profile
Read their articles
Borrowing To Pay for Aged Care: Reverse Mortgage for Seniors and Home Equity Options
Accessing home equity through a reverse mortgage or equity reversion scheme lets older Australians fund Support at Home services without selling the family home.
CHSP Extended to 2029: What It Means for Support at Home
The Commonwealth Home Support Program (CHSP) has been extended until June 2029. Discover what this means for your current services, how it differs from Support at Home, and what happens next.
What to Do While Waiting for Support at Home Funding
If you have been approved for Support at Home (SaH) but are waiting for funding, check your Notice of Decision letter to find your priority
Using the Home Equity Access Scheme to Pay for Support at Home
The Home Equity Access Scheme works as a government-backed reverse mortgage. Find out about eligibility, borrowing limits and competitive rates. Money can be used to help you cover Support at Home co-contributions while continuing to live in your own home.
Support at Home Service Agreements: Understanding Your Costs & Services
A Support at Home service agreement formalises the contract between you and your provider. Discover how to review your service schedule, understand all-inclusive pricing, and use monthly statements to track your budget effectively before you sign.
Aged Care Means Test: Who Needs One & How It Works
The aged care means test determines your individual contribution rate for care services. Completing an income and assets assessment early ensures you pay an accurate rate tailored to your financial situation rather than the maximum default fee.
Support at Home Lifetime Cap: Fees, Limits and Rules
The Support at Home lifetime cap is designed to put a limit on your total non-clinical care contributions. Once you reach the cap, your co-contributions stop and the Government continues funding your eligible care package.
Aged Care Employee Day: Celebrating the People Who Support Older Australians and Their Families
Aged Care Employee Day is held on 7 August each year to recognise the people who support older Australians across the aged care sector. From
A Step-By-Step Guide to Completing Form SA456: Support at Home Calculation of Your Cost of Care
The Support at Home Calculation of Your Cost of Care form (SA456) is the form Services Australia uses to assess your income and assets for Support at Home. It determines how much you pay and how much the government subsidises your care. We’ve put together this step-by-step guide to help you complete it.