Our Experts
Our expert team brings together extensive experience and specialist knowledge across aged care, home care, aged care finance, service delivery and family support.
Our experts combine industry experience with practical insight to help Australians better understand their care options, navigate complex decisions and access reliable information when it matters most.
Andrew Henderson
CEO & Co-Founder
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Kenneth Ray
COO & Co-Founder
Co-founder and COO of Aged Care Decisions, guiding the strategy behind Australia’s largest aged care placement service.
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Stephanie Burdett
Content Writer
The writer behind the articles, guides and resources at Aged Care Decisions — making complex information clear and genuinely useful.
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Rachel Lane
Contributing Author · Aged Care Gurus Principal
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Read their articles
Home for the holidays: recognising the signs your parents need support
Home for Christmas and noticing changes in Mum or Dad? Learn what to look for when you visit, and how the new Support at Home program can help your parents stay independent, safe and comfortable in their own home for longer.
You’ve been assigned Support at Home funding – What to do next
Get clear next steps after your Support at Home funding is assigned. Learn what “assigned” means, why you must choose a provider within 56 days, how quarterly budgets and contributions work, and how Aged Care Decisions’ free service helps you connect with the right provider.
Support at Home Eligibility Explained for Families & Carers
Support at Home is designed to help older Australians stay in their own homes for as long as possible with the right level of support. Understanding your eligibility is the first step toward accessing care that fits your needs.
How to Apply for Support at Home: A Step-by-Step Guide
In this article, you’ll learn the key steps to apply for a Support at Home package. How to register with My Aged Care, what happens at your assessment, how income and assets testing works, and what to expect with wait times.
How to Book Residential Respite Care for the Holidays
If you are considering residential respite this summer, it’s best to book 6–8 weeks in advance. Holiday periods fill quickly, and early planning gives you the best chance of securing a place that suits your family’s needs.
Understanding the Different Types of Aged Care
Between understanding different types of aged care, making choices about facilities, and dealing with costs, families are often faced with layers of financial paperwork and unfamiliar terminology.
Support at Home Classification 8: Maximum Support for Critical Needs
Between understanding different types of aged care, making choices about facilities, and dealing with costs, families are often faced with layers of financial paperwork and unfamiliar terminology.
Understanding What’s Included in Residential Aged Care: A Practical Guide for Residents and Families
Between understanding different types of aged care, making choices about facilities, and dealing with costs, families are often faced with layers of financial paperwork and unfamiliar terminology.
Support at Home Classification 6: Advanced In-Home Care for Complex Needs
If you or a loved one has been approved for Support at Home Classification 6, you may be wondering what this actually means in practical terms. What type of help does this level cover? How much support can you expect each week? And what should you do next?