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The Support at Home Program has replaced Home Care Packages under the new Aged Care Act from 1 November 2025.

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Is Aged Care Financial Advice Worth Paying For?

Aged care advice can be well worth the cost when it comes from a specialist who regularly works in the sector. The value lies in reduced fees, protected pension entitlements and fewer costly mistakes, but families should understand what type of advice they are getting before they pay for it.

  • Ask an adviser how often they handle aged care matters, as this is a specialist area separate from general financial planning.
  • Most older Australians receive aged care support at home, not in an aged care home, so advice should cover all living options.
  • Personal financial advice carries legal obligations to act in your best interests, while general information does not.
  • The cost of advice should be weighed against potential savings, since decisions can involve hundreds of thousands of dollars.
  • Good advice looks beyond the initial move, covering how circumstances, rules and entitlements may change over time.
older couple sitting at kitchen table with aged care adviser

Contributing Author · Creator of VillageGuru

When it comes to aged care, the decisions you make can have significant financial and emotional consequences. Choosing where to live, how to pay for care, what to do with the family home, and how to structure your finances can all affect your future security and the legacy you leave behind. Our aged care funding guide explains how aged care fees, funding, means testing and accommodation costs work.

For many families, aged care advice can provide clarity at a time when decisions are often being made under pressure. But with advice comes a cost, and it is reasonable to ask: is it worth paying for?

The answer depends on the quality of the advice and whether it genuinely helps you make better decisions. It is not unreasonable to ask the adviser to show you the benefits of their advice.

Aged care is a specialist area. It is not something every financial adviser provides regularly. It involves navigating a complex mix of aged care fees, Centrelink rules, tax considerations, estate planning issues and family circumstances.

What Should You Ask Before Choosing an Adviser?

Before choosing an adviser, ask about their qualifications and experience. How often do they provide aged care advice? Is it something they deal with every day, or only occasionally?

An adviser who regularly works in aged care is more likely to understand the practical challenges families face and the interaction between care decisions and financial outcomes.

Does Advice Cover All Your Living Options?

Advice should consider all your options. Many people assume aged care advice is only needed when someone is moving into residential aged care. However, the majority of older Australians receiving aged care support live in their own home. That doesn’t always mean the family home, it could be a granny flat arrangement with kids or a retirement village.

The earlier you seek advice, the more options you may have. Depending on your circumstances, alternatives to moving into residential aged care such as home care services, moving into a retirement village, or a granny flat arrangement may be considered alongside residential aged care.

Each option has different financial and legal implications. For example, the way you pay your aged care accommodation can affect your pension and rent assistance payments, future aged care costs, and how much money is available if care needs increase later.

An adviser who only focuses on residential aged care may overlook strategies that could better suit you and your situation.

Advice Versus Information: What’s the Difference?

Understand whether what you are receiving is advice or information. Some services provide information to help you understand the system, while personal financial advice looks at your individual circumstances, goals and objectives and provides recommendations about what you should do. Personal financial advice comes with legal obligations, including acting in your best interests. It considers the bigger picture, such as your income, assets, family circumstances and future needs.

If you want someone to simply explain how the system works, information may be enough. But if you want help making decisions and understanding the consequences of different choices, personal advice is likely to provide greater value.

Is the Cost Worth the Benefit?

The cost should be measured against the benefit. Financial advice is not free, and nor should it be. Good advice takes time, expertise and responsibility. The question is whether the value you receive outweighs the cost.

Aged care decisions can involve hundreds of thousands of dollars, and small differences in how you structure your finances can have a significant impact. Advice can help reduce unnecessary fees, avoid costly mistakes, protect your pension entitlements or preserve assets for future needs. A good adviser should be transparent about their fees and explain what you will receive in return.

How Our Free Service Helps

A great financial decision starts with knowing your care options. Aged Care Decisions is a 100% free comparison service. We help families find and compare aged care providers with ease.

Our team provides a custom Support at Home Provider Options Report. This clearly outlines matched providers and standard support at home prices in your area. You can compare your best options in one place.

For a limited time, we are offering an extra bonus. You will also receive a custom Support at Home Costs Report. This gives a personalised view of your likely fees.

Gathering this information first makes conversations with your financial adviser much easier. We do the running around for you, reducing stress and hassle. Get started with Aged Care Decisions today at no cost.

Get your Free Provider Options Report and Support at Home Costs Report today.

What Happens After the Initial Decision?

The best advice looks beyond the move into care. Aged care is not a one-time decision. Circumstances change. A home may be sold, a partner’s needs may change, pension entitlements may be affected, and government rules may evolve. The most valuable advice considers what happens after the initial decision.

For many families, the cost of advice is small compared with the cost of getting it wrong.

Taking the time to find the right adviser—someone with the right expertise, who considers all options and clearly explains the value they provide—can make the journey easier and save you from making costly mistakes.

If you are looking for a specialist financial adviser, Aged Care Gurus has a national network of accredited Retirement Living and Aged Care Specialists™.

FAQs

How do I know if aged care advice is worth paying for?

Advice is generally worth it when it helps you make better decisions and the benefits outweigh the fees charged. Ask the adviser to explain the value they expect to add before you commit, particularly around fee reduction or protecting entitlements.

No, most older Australians receiving aged care support actually live at home rather than in an aged care home. Advice covering home care, retirement villages and granny flat arrangements can be just as valuable as advice on residential care.

Information explains how the system works in general terms, while personal advice looks at your specific circumstances and recommends what to do. Personal advice carries legal obligations for the adviser to act in your best interests.

The way you fund accommodation and structure your finances can influence your pension and rent assistance payments. A specialist adviser can help identify strategies that protect these entitlements where possible.

Ask about their qualifications, how regularly they work in aged care and whether their advice covers home care and retirement living, not only aged care homes. Also ask them to be transparent about fees and expected outcomes.

The information contained in this article is intended as general information only and does not constitute personal financial advice, legal advice or professional advice. While care has been taken to ensure the information is accurate and up to date at the time of publication, rules, rates and circumstances can change. 

The information provided may not be suitable for your individual circumstances. Before making any decisions about financial matters you should seek advice from an appropriately qualified professional who can consider your personal situation. 

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With the Support at Home Program now starting on 1 Nov 2025 and new out-of-pocket fees coming, now’s the perfect time to sign up with a provider and save on fees until 1 Nov or review your current one to ensure you’re getting the best support. Get your free list of providers and compare now.