Our Experts
Our expert team brings together extensive experience and specialist knowledge across aged care, home care, aged care finance, service delivery and family support.
Our experts combine industry experience with practical insight to help Australians better understand their care options, navigate complex decisions and access reliable information when it matters most.
Andrew Henderson
CEO & Co-Founder
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Kenneth Ray
COO & Co-Founder
Co-founder and COO of Aged Care Decisions, guiding the strategy behind Australia’s largest aged care placement service.
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Stephanie Burdett
Content Writer
The writer behind the articles, guides and resources at Aged Care Decisions — making complex information clear and genuinely useful.
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Rachel Lane
Contributing Author · Aged Care Gurus Principal
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Read their articles
Demystifying Support at Home Fees and Out-Of-Pocket Costs
Confused by the new aged care fee structures? This practical guide explains how Support at Home fees work, what out-of-pocket costs you can expect, and what questions to ask providers so you can maximise your government funding.
From Home to Care: How to Support a Loved One Moving into Residential Aged Care
Moving a partner or parent into care is emotionally challenging. Navigate this transition with confidence using our guide to trauma-informed support, preparation checklists, and building partnerships with care staff.
Navigating Aged Care Choices with Confidence
Discussing aged care can be one of hardest things families face. If you’re struggling to make a plan right now, you’re not alone. This is one of the most emotionally demanding journeys families go through, and it’s completely normal to feel overwhelmed.
5 Questions to Ask Your Provider About Your Care Plan
Choosing a Support at Home provider is easier when you know what to ask. These five practical questions help you understand costs, services and reviews, so your care plan truly works for you.
Your Support at Home Care Plan Explained
Understand how Support at Home care plans keep you safe, flexible and in control, who helps create them, and the key questions to ask before agreeing to services with confidence.
When a Parent Refuses Help: How to Introduce Support at Home
When a parent resists help, the issue is rarely services themselves. Learn how to introduce Support at Home gently, protect independence, and start practical support without triggering fear or resistance.
Commonwealth Home Support Program vs Support at Home
Noticing small changes in a parent’s mobility can be worrying. This article explains how the Australian Government’s Support at Home program funds therapies, equipment and home modifications to improve safety, confidence and independence, helping older Australians stay mobile and at home for longer.
When Getting Around Gets Harder: How Support at Home Can Help
Noticing small changes in a parent’s mobility can be worrying. This article explains how the Australian Government’s Support at Home program funds therapies, equipment and home modifications to improve safety, confidence and independence, helping older Australians stay mobile and at home for longer.
Choosing Residential Aged Care: Finding the Right Balance Between Care and Quality of Life
Choosing a residential aged care home is about more than medical support. This guide helps you understand how to balance clinical care with lifestyle, wellbeing and quality of life, so you can choose a home that truly feels right for your loved one.