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The Support at Home Program has replaced Home Care Packages under the new Aged Care Act from 1 November 2025.

We’re here to help you understand your options and get the support you need. Learn More.

Home Care Update – Support at Home started on Nov 1st. Learn More.

Our Experts

Our expert team brings together extensive experience and specialist knowledge across aged care, home care, aged care finance, service delivery and family support.

Our experts combine industry experience with practical insight to help Australians better understand their care options, navigate complex decisions and access reliable information when it matters most.

Andrew Henderson

CEO & Co-Founder

Co-founder and CEO of Aged Care Decisions, leading the free service that connects Australian families with the right aged care providers.

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Kenneth Ray

COO & Co-Founder

Co-founder and COO of Aged Care Decisions, guiding the strategy behind Australia’s largest aged care placement service.

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Stephanie Burdett

Content Writer

The writer behind the articles, guides and resources at Aged Care Decisions — making complex information clear and  genuinely useful.

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Rachel Lane

Contributing Author · Aged Care Gurus Principal

One of Australia’s best-known voices on aged care finance, contributing independent funding and fee guidance to our Aged Care Fees and Funding Hub.

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Read their articles

carer with elderly woman in wheelchair in garden room of aged care home
AGED CARE COSTS & FEES

Managing Home Support When Your Partner Moves Into Aged Care

Moving into an aged care home doesn’t impact your partner’s Support at Home funding, as care is assessed individually. Centrelink will classify you as an “illness separated couple”, entitling both to the higher single Age Pension rate while keeping the family home protected.

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Older woman packing suitcase to go on holiday after pausing home care
AGED CARE NEWS

Managing Your Support at Home Services While You Are Away

Did you know you can temporarily pause your Support at Home services? Whether you’re heading into hospital, taking a short respite break or going on holiday, you can put services on hold without losing your funding. Here’s what you need to know about cancellation rules, unspent funds and staying in control of your care.

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Elderly woman with nurse administering medication in lounge room
AGED CARE NEWS

Receiving Complex Clinical Care While Remaining at Home

More complex health needs don’t automatically mean a move into residential care. In many cases, the right clinical support at home can make all the difference. Find out what nursing and allied health services are available under Support at Home and how to find a provider equipped to deliver them.

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With the Support at Home Program now starting on 1 Nov 2025 and new out-of-pocket fees coming, now’s the perfect time to sign up with a provider and save on fees until 1 Nov or review your current one to ensure you’re getting the best support. Get your free list of providers and compare now.