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The Support at Home Program has replaced Home Care Packages under the new Aged Care Act from 1 November 2025.

We’re here to help you understand your options and get the support you need. Learn More.

Home Care Update – Support at Home started on Nov 1st. Learn More.

Our Experts

Our expert team brings together extensive experience and specialist knowledge across aged care, home care, aged care finance, service delivery and family support.

Our experts combine industry experience with practical insight to help Australians better understand their care options, navigate complex decisions and access reliable information when it matters most.

Andrew Henderson

CEO & Co-Founder

Co-founder and CEO of Aged Care Decisions, leading the free service that connects Australian families with the right aged care providers.

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Kenneth Ray

COO & Co-Founder

Co-founder and COO of Aged Care Decisions, guiding the strategy behind Australia’s largest aged care placement service.

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Stephanie Burdett

Content Writer

The writer behind the articles, guides and resources at Aged Care Decisions — making complex information clear and  genuinely useful.

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Rachel Lane

Contributing Author · Aged Care Gurus Principal

One of Australia’s best-known voices on aged care finance, contributing independent funding and fee guidance to our Aged Care Fees and Funding Hub.

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Read their articles

Elderly man visiting his wife in hospital bed
AGED CARE NEWS

Hospital Discharge to Aged Care: What Happens Next

When an older person is discharged from hospital, the hospital team must ensure a safe discharge plan is in place. Most aged care services require an assessment under the Single Assessment System via My Aged Care. Requesting this assessment while still in hospital reduces delays and helps families access appropriate short or long term care.

Read More »
Older Asian couple reading support at home documentation
AGED CARE COSTS & FEES

Support At Home For Couples: Can You Share Services or Funding?

When both partners need home care, it can be hard to know how Support at Home works for couples. Each person is assessed separately and receives their own budget, even if you live together. Knowing how assessments, fees and shared services work can help couples plan care more smoothly and get better value at home.

Read More »

With the Support at Home Program now starting on 1 Nov 2025 and new out-of-pocket fees coming, now’s the perfect time to sign up with a provider and save on fees until 1 Nov or review your current one to ensure you’re getting the best support. Get your free list of providers and compare now.