NAVIGATING AGED CARE Archives

The Support at Home Program has replaced Home Care Packages under the new Aged Care Act from 1 November 2025.

We’re here to help you understand your options and get the support you need. Learn More.

Home Care Update – Support at Home started on Nov 1st. Learn More.

What's New in Australian Aged Care Services

Find the latest aged care information by browsing through our selection of important aged care information news and updates. Can’t find what you need?
Check out our Frequently Asked Questions or Contact Us to speak with our specialist team.

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My Aged Care Online Account | A Simple Guide

You can support an elderly person and help them to navigate My Aged Care by being appointed as their My Aged Care representative. Here’s how…

What is a My Aged Care Representative? | How to become one

You can support an elderly person and help them to navigate My Aged Care by being appointed as their My Aged Care representative. Here’s how…

Centrelink and Aged Care

Centrelink is a government agency that provides income support and other assistance to older Australians. Centrelink is part of Services

Starting the conversation about aged care

Starting the conversation about aged care can be confronting, confusing and emotional – particularly when your loved ones are reluctant

What is duty of care in aged care?

Duty of Care in Aged Care is the legal obligation to ensure an older person can live their life safely and free from harm.

Dementia | How to Reduce Your Risk

Dementia can happen to anyone – but you can reduce your risk of getting it. Here are 10 ways you can reduce

How to Prepare for an ACAT Assessment

Need some tips about preparing for an ACAT assessment? Aged Care is complicated and can be a daunting experience for

ACAT Assessment Guide – how to apply for aged care funding

From 9 December 2024, the ACAT (Aged Care Assessment Team) and RAS (Regional Assessment Service) systems were merged into a

How, where and why to contact My Aged Care

My Aged Care is the government-run body that coordinates subsidised aged care services in Australia. This is the organisation you need

Transition Care can help you recover after being in hospital

Did you know that the Australian Government funds short term care to help seniors recover after a hospital stay? Here’s

The documents you need to prepare for aged care

A need for aged care services can sneak up on you. An event such as a fall or unexpected illness

Can’t afford aged care? | Financial support for seniors

In Australia, everyone can access aged care services, regardless of their financial situation. For those struggling to afford aged care, there are support options available.

My Aged Care – eligibility guidelines for senior Australians

From 9 December 2024, the ACAT (Aged Care Assessment Team) and RAS (Regional Assessment Service) systems were merged into a

My Aged Care | Government-funded care for Australian seniors

Federal funding for aged care services in Australia is coordinated by government organisation, My Aged Care. Wherever you are on

Aged care agencies and consultants – how can they help?

Aged care can be difficult to navigate – especially if you’re not even sure where to start! If you find

An essential guide to aged care: understanding the basics

**From 1 November 2025, the Support at Home Program will replace the Home Care Package Program, introducing new ways to deliver and manage home

Aged-care-options-for-people-with-early-signs-of-dementia

Early signs of dementia | aged care options available

Many Australians live with early signs of dementia, which can affect thinking, memory, brain function and behaviour. If you or

What is an ACAT Assessment?

This handy guide explains everything you need to know about the ACAT assessment process and how to apply for aged

All about the Code of Conduct for Aged Care

Ensuring elderly people are well cared for and receive the dignified treatment that they deserve is a priority in Australia.

What is the Charter of Aged Care Rights?

To make sure that senior Australians maintain the rights and dignity they deserve when they are in care, the Australian

Stroke and mini stroke symptoms in the elderly

Strokes can happen at any age but are particularly common in seniors. Find out about mini stroke symptoms in the

What is mandatory reporting in aged care?

What is mandatory reporting in aged care? When planning for a loved one to transition into residential aged care, peace

What you need to know about using the My Aged Care portal

What is the My Aged Care portal and how do you use it? Discover the answers so you can set

Living with dementia | How to maximise quality of life

More than two-thirds of elderly Australians in residential care are living with dementia or experience some form of cognitive impairment.

Guardianship and Enduring Power of Attorney

It’s unfortunate but not uncommon for people to lose their ability to make decisions related to the handling of their

How to deal with resistance to residential aged care?

**From 1 November 2025, the New Aged Care Act will introduce major changes to how residential aged care is delivered and managed. Please

Different levels of care an elderly person might need

As we age, we each have specific care needs unique to us. If its time for you or a loved

Different types of Australian aged care provider options

When choosing an Australian aged care provider, it is important to remember there are many different types of providers. Some

Aged Care Quality Standards and What They Mean

Aged care providers across Australia are required to comply with the Aged Care Quality Standards. These Standards are publicly available

My Aged Care Guide: Everything you need to know

Federal funding for aged care services in Australia is coordinated by government organisation, My Aged Care. Wherever you are on

About Aged Care Assessments

This handy guide explains everything you need to know about the ACAT assessment process and how to apply for aged

Start The Aged Care Discussion Early

**From 1 November 2025, the New Aged Care Act will introduce major changes to how residential aged care is delivered and managed.

5 Things you need to know about ACAT Assessments

This handy guide explains everything you need to know about the ACAT assessment process and how to apply for aged