If you’re a grandfathered Support at Home participant, the “No Worse Off” principle protects your contribution rates. But being protected from higher fees doesn’t mean you’re locked out of new services, funding pathways, and better ways to stretch your budget.

Approved for Support at Home but no start date in sight? You’re not alone. The new Priority System has changed how funding is released, now your priority category determines how long you’ll wait

Just received your Support at Home funding letter showing only 60% of your budget? Your money is not lost. This guide explains what interim funding means, when the remaining 40% arrives and the critical 56-day deadline you cannot afford to miss.

If your circumstances have changed and your home care is no longer fit for purpose. It might be time to ask for a Support Plan Review. It can update your services, unlock new funding pathways or trigger a Classification upgrade.

Support at Home supplements provide essential top-up funding for specific, higher-cost health needs like oxygen therapy, enteral feeding and service-related mental health conditions. Understanding these supplements ensures your budget accurately reflects your care requirements without depleting your core funding.

Worried your Support at Home funding won’t go far enough? By making a few strategic adjustments to your care plan and comparing provider pricing, you can stretch your funding and unlock extra hours of support.

Receiving Support at Home Classification 7 means you qualify for intensive, coordinated care at home. This level is designed for people needing help with most daily activities, complex health conditions, and regular nursing support, while still avoiding a move into residential aged care.

Support at Home Classification 5 is for people who need intensive daily support but not 24/7 care. It suits those managing multiple chronic conditions, requiring frequent personal care, health monitoring, clinical nursing, and allied health to stay safely at home.

Support at Home Classification 3 provides moderate, regular assistance so you can keep living independently at home. It’s ideal if you are mostly safe alone but now need help several times a week with personal care, housework, transport and medication routines.

Confused by the new aged care fee structures? This practical guide explains how Support at Home fees work, what out-of-pocket costs you can expect, and what questions to ask providers so you can maximise your government funding.

Discussing aged care can be one of hardest things families face. If you’re struggling to make a plan right now, you’re not alone. This is one of the most emotionally demanding journeys families go through, and it’s completely normal to feel overwhelmed.

Choosing a Support at Home provider is easier when you know what to ask. These five practical questions help you understand costs, services and reviews, so your care plan truly works for you.

Understand how Support at Home care plans keep you safe, flexible and in control, who helps create them, and the key questions to ask before agreeing to services with confidence.

When a parent resists help, the issue is rarely services themselves. Learn how to introduce Support at Home gently, protect independence, and start practical support without triggering fear or resistance.

Waiting for Support at Home funding? Your wait time depends on your specific priority category, not just when you applied. This guide breaks down the three stages of waiting, explains current estimated timelines for 2025, and outlines exactly what to do if your care needs increase while you are in the queue.

Choosing a Support at Home service can be daunting. With so many providers, price points and promises to sort through, it is hard to know who to trust with your care. This step-by-step guide explains the process so you can decide on a care provider with confidece

If your current care arrangements aren’t working for you, you can change your support at home provider. This guide explains when to switch, how to switch and what to expect. The process is simpler than most people think, and you won’t lose your funding or face gaps in care.

Full pensioners on Home Care Packages are protected under Support at Home. Learn what that means for you, your contributions and new benefits available.

Home for Christmas and noticing changes in Mum or Dad? Learn what to look for when you visit, and how the new Support at Home program can help your parents stay independent, safe and comfortable in their own home for longer.

Get clear next steps after your Support at Home funding is assigned. Learn what “assigned” means, why you must choose a provider within 56 days, how quarterly budgets and contributions work, and how Aged Care Decisions’ free service helps you connect with the right provider.​

Support at Home is designed to help older Australians stay in their own homes for as long as possible with the right level of support. Understanding your eligibility is the first step toward accessing care that fits your needs.

In this article, you’ll learn the key steps to apply for a Support at Home package. How to register with My Aged Care, what happens at your assessment, how income and assets testing works, and what to expect with wait times.

Between understanding different types of aged care, making choices about facilities, and dealing with costs, families are often faced with layers of financial paperwork and unfamiliar terminology.

Between understanding different types of aged care, making choices about facilities, and dealing with costs, families are often faced with layers of financial paperwork and unfamiliar terminology.

Between understanding different types of aged care, making choices about facilities, and dealing with costs, families are often faced with layers of financial paperwork and unfamiliar terminology.

Between understanding different types of aged care, making choices about facilities, and dealing with costs, families are often faced with layers of financial paperwork and unfamiliar terminology.

Between understanding different types of aged care, making choices about facilities, and dealing with costs, families are often faced with layers of financial paperwork and unfamiliar terminology.

Support at Home Classification 2 is the next step-up in community-based aged care services, aimed at individuals with low-to-moderate care needs. While Classification 1 might involve occasional visits or light assistance, Classification 2 introduces more structured and consistent care. 

Support at Home Classification 1 refers to a basic or introductory level of home care assistance. It is intended for people with low-level needs, meaning they do not require intensive medical care or around-the-clock supervision, but may struggle with certain day-to-day tasks.

Whether you are just starting out with in-home support or have been receiving care for years, knowing your place within Support at Home helps you make informed choices and ensures that your needs are met.

Learn how the Support at Home program can improve your in-home care experience! This government-funded program helps you live independently longer by offering various services like nursing care and everyday assistance.

Learn how the Support at Home program can improve your in-home care experience! This government-funded program helps you live independently longer by offering various services like nursing care and everyday assistance.

Support at Home will help more Australian seniors live at home for longer, rather than enter residential aged care. In this article we outline exactly what home care services you can spend your Support at Home package on.

This new model introduces a more flexible and personalised approach to in-home aged care, with a clear, structured framework of eight care classifications. These classifications ensure older Australians receive the precise level of care needed to remain safe, independent, and well supported at home.

Learn how the Support at Home program can improve your in-home care experience! This government-funded program helps you live independently longer by offering various services like nursing care and everyday assistance.

Learn how the Support at Home program can improve your in-home care experience! This government-funded program helps you live independently longer by offering various services like nursing care and everyday assistance.

Learn how the Support at Home program can improve your in-home care experience! This government-funded program helps you live independently longer by offering various services like nursing care and everyday assistance.

Learn how the Support at Home program can improve your in-home care experience! This government-funded program helps you live independently longer by offering various services like nursing care and everyday assistance.

Learn how the Support at Home program can improve your in-home care experience! This government-funded program helps you live independently longer by offering various services like nursing care and everyday assistance.